Menu
For Business Write a review File a complaint
BackwaterReptiles.com Customer Service Phone, Email, Contacts

BackwaterReptiles.com
Reviews and Complaints

backwaterreptiles.com

Learn how the rating is calculated

1.3 10 Reviews 22 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

BackwaterReptiles.com Complaints 22

ComplaintsBoard
T
12:23 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I emailed backwater reptiles inquirying about a snake I wanted. They cost over $400 so I asked for some more info then just the name and stock photo. What I received was nothing short of bazarre! Right away some guy named "Sam" accusses me of being a "spy" for another company and that no reptile company would ever waste time emailing photos. He could have...

Read full review of BackwaterReptiles.com and 16 comments
ComplaintsBoard
J
9:56 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Scam website. Owner is a kid in CA that has real reptile companies in FL ship for him. Just a middle man ripping people off. AVOID!

Read full review of BackwaterReptiles.com and 4 comments

BackwaterReptiles.com Reviews 0

Looks like BackwaterReptiles.com has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent BackwaterReptiles.com, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About BackwaterReptiles.com

Screenshot BackwaterReptiles.com
BackWaterReptiles is a reputable online retailer that specializes in providing a wide range of high-quality reptiles and amphibians to customers across the United States. With a focus on customer satisfaction, this company has established itself as a trusted source for exotic pets and has gained a loyal following of reptile enthusiasts.

One of the standout features of BackWaterReptiles is their extensive selection of reptiles and amphibians. From snakes and lizards to frogs and turtles, they offer a diverse range of species to choose from. Each animal is carefully selected and cared for by experienced professionals, ensuring that they are healthy and ready for their new homes.

In addition to their impressive selection, BackWaterReptiles also offers a variety of supplies and accessories to help customers care for their new pets. From terrariums and heating lamps to food and bedding, they have everything a reptile owner needs to create a comfortable and safe environment for their pet.

Another key aspect of BackWaterReptiles' success is their commitment to customer service. They understand that purchasing a new pet can be a big decision, and they strive to make the process as easy and stress-free as possible. Their knowledgeable staff is always available to answer questions and provide guidance, and they offer a 100% satisfaction guarantee on all of their animals.

Overall, BackWaterReptiles is a top choice for anyone looking to add a new reptile or amphibian to their family. With their extensive selection, high-quality animals, and exceptional customer service, they have earned their reputation as one of the best online retailers in the industry.

Overview of BackwaterReptiles.com complaint handling

BackwaterReptiles.com reviews first appeared on Complaints Board on Oct 31, 2011. The latest review Terrible Experience with BackWaterReptiles: Dead Turtle and Poor Communication was posted on Jun 18, 2023. The latest complaint Unethical Business Practices was resolved on Nov 09, 2011. BackwaterReptiles.com has an average consumer rating of 1 stars from 32 reviews. BackwaterReptiles.com has resolved 1 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
3.8
423 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. BackwaterReptiles.com Contacts

  2. BackwaterReptiles.com phone numbers
    +1 (916) 792-9251
    +1 (916) 792-9251
    Click up if you have successfully reached BackwaterReptiles.com by calling +1 (916) 792-9251 phone number 0 0 users reported that they have successfully reached BackwaterReptiles.com by calling +1 (916) 792-9251 phone number Click down if you have unsuccessfully reached BackwaterReptiles.com by calling +1 (916) 792-9251 phone number 0 0 users reported that they have UNsuccessfully reached BackwaterReptiles.com by calling +1 (916) 792-9251 phone number
    +1 (916) 740-9758
    +1 (916) 740-9758
    Click up if you have successfully reached BackwaterReptiles.com by calling +1 (916) 740-9758 phone number 0 0 users reported that they have successfully reached BackwaterReptiles.com by calling +1 (916) 740-9758 phone number Click down if you have unsuccessfully reached BackwaterReptiles.com by calling +1 (916) 740-9758 phone number 0 0 users reported that they have UNsuccessfully reached BackwaterReptiles.com by calling +1 (916) 740-9758 phone number
  3. BackwaterReptiles.com emails
  4. BackwaterReptiles.com address
    4235 Pacific St., Rocklin, California, 95677, United States
  5. BackwaterReptiles.com social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
BackwaterReptiles.com Category
BackwaterReptiles.com is ranked 3 among 7 companies in the Reptiles and Amphibians category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.