Benjamin Moore reviews and complaints

I went to Benjamin Moore store in Austin Texas I had gallon of wall paint custom mixed by a female clerk. Then she tells me the paint is over 50$. I was suprised and said for a gallon of wall paint. She went back to her screen and dropped 10$ instantly and I said, its still double of your competitors. but here is the 41$ During this a male clerk glared at me the whole time attempting to intimidate me. I finally said to him why are you staring at me? he was angry and came up and said YOU can buy the paint somewhere else. I said that since she had already mixed the color I would take it. He told the clerk to void the sale and give back the money and she did. I have been in this store 4 or 5 times over the years and this man has always been an ***hole. I got the color matched at Lowe, s for 19$

I love Benjamin Moore paint, but today I went to their store in Arlington Virginia to get some samples. The store charged me $12 for 2- two ounce bottles of paint! That actually works out to about $380 a gallon Why they would want to charge this much and then expect you to return and buy their paint is a customer service mystery. So I took the color samples to Home Depot where they cross referenced them and mixed a whole quart of paint and charged me $7. Benjamin Moore has succeeded in making me unhappy and I have resolved not to buy their product.