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5:33 pm EDT
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Bought a packet of cigarettes on way to work opened them up and they are damaged.

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6:03 am EDT
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Baught a 20 pack today only to find some with the filters bent over cigarette dear enough. We are paying over 13 euros for a pack off 20 not good when some are broken

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5:33 am EST

Benson & Hedges Damaged filters on benson & hedges blue

I have bought numerous of packets of Benson & Hedges Blue and when I open it, there are one ore more cigarettes with broken filters in them. I usually buy cartons at a time. This is unacceptable.. I buy my cigarettes at my local Spar in Brackendown, Alberton. I notice that it is only this specific brand. I suggest they take a closer look as this problem as people will stop buying this brand. I for one am considering to change brands. Although I prefer a cigarette with a white filter. Your response will be greatly appreciated.

Country of complaint: South Africa

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6:39 pm EST
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I have been smoking next blue for 5 years. Never have had a problem till now. The last 2 packs I have bought with in the first 3 smoke I have pulled out of the pack have a smoke from both packs with a split right down the smoke from the middle to the filter an I haven't sat on or put anything on the pack to cause this. It's a little upsetting with the price of the smokes now a days I expect quality cigarettes

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5:51 am EST
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Good Day My name is Stuart I am a smoker of the Benson & Hedges Switch brand. I am disappointed that some of the cigarettes do not have "mint ball" as they should. I have the evidence with me. I will be smoking another brand of cigarettes. This has happened one time to many. My contact details [protected] / [protected] Gauteng [protected]@quicksure.co.za

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