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I went to this web site after seeing an ad. I registered and put in my credit card information with a slightly uneasy feeling but I thought ok it is for future purchases. I bid $.01 for a 10 bid package and won it. That is all I bought. The next day my credit card was billed $99.00. After many attempts to get through to them with no answer I called my credit card company and initiated a fraud dispute. I finally did get through to a lady who said by entering the website the way i did I agreed to purchase the 175 bid pack which is one of the more expensive packs. I did not agree to that. I never saw anything about that. She said in essence said TOO BAD.
STAY AWAY.. I am on the phone now with my credit card Company to find out if I can get my money refunded.. I won an auction after spending 90.00 on bids.. That was a Month ago.. No item has arrived.. they can not give me any info on my item.. they tell me to keep waiting.. I hope I can get my money back..
Have you been ripped off by Bidrack.com a/k/a Nomorerack.com? Go to the "No More Nomorerack/Bidrack" Facebook page and share your thoughts: http://www.facebook.com/pages/No-More-Nomorerack-Bidrack/211851815491679. Bidrack / Nomorerack might delete your negative comments from their Facebook page, but I won't. Let consumers know what they are in for if they do business with Bidrack / Nomorerack.
I read an article on Bidrack and it was touted as better than Ebay. As a novice to online bidding websites I was interested, so I logged on, and had to register. Unfortunately, their pages are so convaluted, crowded and noisy, that I didn't realize that simply registering was going to cost me $99. I didn't even know that I had been charged until a few hours later when I checked my bank account. There was no receipt for purchase e-mailed to me, as every other company does, so I had no notification. Unknowing about the charge, I tried one of the bids, and that cost me money, and because I used that, I am unable to get a refund. The entire process is VERY confusing, ESPECIALLY for a novice that doesn't truly understand the process and is used to the way EBay handles business. I called and spoke with a manager explaining the situation and was told that there is nothing they could do because I had already used some of the bids. AGAIN - I had no idea I was charged $99 until hours later when I logged on to my bank account to to my banking. This company has very poor support for novice customers, and take advantage, and post too much information for the bottom line to be understood and clearly seen on their site! VERY angry, as I cannot affor to lose $100 without having anything to show for it!
This is the EXACT SAME scenario here with me as well...I hope they issue a refund or I will be contacting the BBB and will be disputing the charge with my bank!
Hello,
Were very sorry to hear about this, we at bidrack care very much about our consumer experience. Our customer satisfaction is our top priority. We would love to work with you in order to resolve this issue. Please email Ryan@bidrack.com with your account information so we can look into your situation and make it's resolved.
Always here to help,
Ryan - Customer Care
Bidrack - The Fun way to save!
Same thing just happened to me! Thank god Im not the only one. They made me feel like it was my fault and extremely rude! They would not budge on giving me a refund. If they cant resolve this than as soon at the transaction goes through my bank i will file a dispute. That web site is so cluttered anyways. BEWARE PEOPLE!
they charged my debt card for 99.00 and didnot tell me.i want it put back in my account.
Initial plan was to try, but ended up charging $99 to my credit card. This amount was never displayed/reviewed when keying in credit info and mailing address in the registration pages. I found out the charge by checking with the credit card company 30 minutes later. Called bidrack right away for refund. The operator said she could give more bonus bid but no refund. Still waiting for her supervisor to return my call for refund. My credit card company said I can file a dispute with this transaction, but still need to negotiate for refund with bidrack to fulfill the credit card transaction dispute. Wait time to answer was at least 15 minutes. Definitely not a customer oriented business.
There is nowhere on the sign in sheet or credit card info that staes you will be Biolled $99 usd however they do state The Following (Bid Pack Order detail)
o Premium Account .60c Per Bid
165 Bids Total $99.dollars
But there is nowhere on the sign up sheet That says you will be charged this amount on your credit card that you provide them. This is false advertising and and a scam.
iwill anitiate a fraud dispute to my credit card and advise bBB of this scam.
Me to I was billed 99.00 and I DID NOT USED THE AUCTION I just registred than buy for 27 dollars .
Same thing happened to me. Registered on the site to learn more...$99.00 gone. I've been trying to get them to return my money but they claim that it's a non-refundable purchase. I'm trying to explain that I didn't purchase anything! Their solution? ? Offer me free bids...are you kidding me? Has anyone had their money returned? I can be reached at gekkojoe@gmail.com
I would love to hear how you did it...a hundred dollars is a lot of money for me.
thanks!
First of all, I am not ###ing ###ed and the tone of your post suggests to me that you are not very bright. Clearly I am not the only one who missed the part where we were advised that our credit card was going to be charged. No where was there a selection of bids to purchase. Can you possbibly open your mind to the possibility that just maybe we had different registration pages? That maybe myself and others were not given the same options as you? How about we just look at the obvious? My card was charged $99...where is that price in your list? eh?
No, I am not ###ing ###ed but clearly you yourself have some issues in which you come here to find solace...good luck with that.
it's shady at best. What amazes me is how much emotion you have invested in this. Do you work for them? Was this set up your idea? The webmaster perhaps? It's shady, and you're shady...now run along
BidRack is a scam run by Deepak Argawal he is responsible for many online scams. They will ship cheap items, expensive ones when people complain and maybe refunds if you complain enough. You can spend hours begging for your money back OR you can CALL YOUR BANK AND DISPUTE THE CHARGE. This takes 10 minutes at most, if they want you to sign some forms, print these complaints and mail it back with a copy to your local politician. Your money will be refunded 100% of the time guaranteed. IT will also cost bidrack $35-$100 when you call your bank and dispute the charge. This will get them shut down and put out of business.
CALL YOUR BANK AND DISPUTE THE CHARGE, DO NOT DEAL WITH BIDRACK...
You were scammed tell your bank to send you a new card so they dont charge you again
Looking at your screen shot that you provided as your so called proof, I can't find anywhere on there that says it is a "requirement" that you purchase a bid pack. The way it appears to me is that it is an option if you choose to buy it. Furthermore, as someone else has already stated, if you had been paying any attention to the previous posters you would have seen the one common figure they all mentioned- $99.00. Where on your oh-so obvious chart is there a bid pack for $99.00? I guess some of us just aren't as smart as you, huh? Maybe we should all TYPE IN CAPITAL LETTERS and use profanity to get our points across. Looks like it sure worked for you.
As with other people, I thought this was a free sign up and I never agreed to pay for any bid packages...
What I found is the website automatically clicks the amount they want to charge the consumer and if the
consumer is not paying attention they will charge you without your permission or knowledge. Complaints can be made to IC3.gov who monitors website rip offs. This one needs the governments attention, .
Ok, try showing me one that costs $99.00.
the screen shot above is not the screen shot i was shown either...
the only reason why i put my credit card info in was because it was side by side comparison to ebay which is by far the winner. there was no way to look at the terms of service because before i put my credit card info in i tried to read them... it bounced me over to the "fill out your credit card info to continue" i figured it was "better" or equivalent to paypal... so i trusted this company. it deceived me. i has taken from my family and it should have a class action lawsuit put against it. they have completely refunded me my bids i paid for from the stolen, un authorized 99.00 because while i waited on the phone i bid on their stuff after a half hour of waiting on the phone out of anger. i am not an addict to things nor am i an addict to bidding. i do however, believe in standing for truth and justice. i want my refund. i am going to any lengths to get it and i have no problem being honest in everything that happened.
eventually i hung up... i have a life. this is a joke i even have to take time away from my child to tend to these sorts of issues.
i went to the bank...on the way there, i got through to an answering machine...lol left my name and number last friday...it took them a week to call me back today. they hung up on me three times in all and i did get one left message...(perhaps i was working?) funny thing is, they didn't hang up after the message was left. the person was scolded for leaving me a live message...i have it saved for the person if they get fired...lol
this is great
ps i want my refund and none of your nothing to buy like on ebay EBAY RULES...U RULE ADDICTS.
REALLY RYAN LETS SEE WHAT HAPPENS
i have been given my 180 bids for 99.00 that i really didn't want to pay. i do not want any of your items and
would appreciate my money refunded to my card... will you do this?
i am akalei in bidrack id like the money for the weekend we have planned as a family NOW.
then i will be satisfied.
okay...ryan was sent this email...lets see what happens folks
Same things happened to me one hour ago. It is cheating!
guys...getting your money back is not going to be easy. Bidrack was also known as swipebids. Google swipebids and you will have a very good idea of what your going to have to go through to get your money back. and once they the company name dries up they come up with another one. here is a little bit of info you can work with...
Business Contact and Profile for Swipebids.com
Name:
Swipebids.com
Phone:
[protected]
Address:
201 85 Cranford Way
Sherwood Park, AB T8H 0H9
Website:
www.swipebids.com
www.swipeauctions.com
Principal:
Mr Jesse Willms, Owner
Customer Contact:
Mr Jesse Willms, Owner - [protected]
Email Address:
Send email to Swipebids.com
File Open Date:
March 2010
Type of Business:
Online Auctions
BBB Accreditation:
Swipebids.com is not a BBB Accredited business.
Additional DBA Names:
Swipeauctions.com
Sphere Media LLC
Terra Marketing Group
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Report as of May 22, 2011 11:15
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They have you sign up, they say you have free bids, next thing you know your cc was charged 99.00. After endless emails of being told we cant do refunds. By the looks of things I'm not the only person. What a crock.
I agree ---the the same thing happened to me - What they want you to do is keep bidding on the extra gift cards, but before you know it your $99.00 is gone and it is a total rip. Quibids does the same thing - only difference - they get you for $60.00 going in and when you discover that - they won't give it back to you and I haven't even used it. The misrepresentation is the penny bid - until you get hit with the charge you could think it is a one penny for each bid - no - the bids only go up one penny so it takes a lot of clicks to even get close. More fun in a casino... Dopn't do it! It is the luck of the draw. Just about the time you are the last click on that item it reverts back to 13 or 15 seconds start over time when you should have been the winner.
I totally got scammed by this site for $99.00. It said no where that it was going to charge me but when I backspaced after it told me I had been charge it said in very small print that it was $99.oo for bid pack. I registered on one page but after that it forwarded me to another registration, the one where you type your card number in too. VERY MISLEADING SITE, BEWARE! I have called my bank and had to fill out fraud forms. I emailed the site support email and have had no response. I have called their support number and after thirty minutes of waiting it just sent me to a voice mail, which makes NO sense because it says on their site they say, I quote, "We are available to assist you 24/7!" STAY THE F**K AWAY FROM BIDRACK!
I have had the exact same experience with Bidrack, $99 unexpectedly charged to my credit card. I generally don't let myself get scammed like this but then it looks like I am not alone. I never saw that I was agreeing to a purchase and never received an email confirming a purchase. This is a good indication that I was dealing with a less than reputable operation. The other indication is their "Strict no refund policy" that you don't see until you start trying to find out how to get a refund. I have filed a complaint with my credit card company. I will just have to see where this leads. Beware of this scam!
I signed up for bidrack about 4 months ago. I was never forced to buy a bid pack before/during registration as others have claimed. In fact, I have never bought a bid pack! I bid on bid packs and then use them for other items. I think the most I have ever paid, was $1.50 for 100 bids. I have won over 30 auctions and my total out of pocket is less than $30, including shipping. Unfortunatly, some people don't pay attention when on the website and end up buying something that they do not intend. Though there are some drawbacks, such as expensive and untimely shipping, you cant beat some of the deals they offer. I have and will continue to tell people about this site.
I ALREADY CONTACTED A LAWYER, IT WAS SO EASY FOR ME TO GET A LAWYER BEING THAT MY COUSIN IS ONE OF THE BEAT IN NEW YORK CITY SO ALL I HAVE TO SAY IS YOU MESSED WITH THE WRONG ONE, I AM NOT ONLY GETTING MY $99.00 BACK, BUT I WILL HAVE ENOUG MONEY TO BUY A NEW CAR! VEEVEE
This is a rip off, they just stole my $100 last night, and tthings like this should not be allowed on the net. i am not going to rest on this case. This website must be short down, or else they are going to continue to take hard earned money from people. This is a scam. Do not rest until you close this website down.
I was charged $99.00 for joining this so-called auction site! Did not realize there was a charge until it said, (Thank you for your order). Realized then I had been scammed. The old addage If it looks to good to be true, It proably is. Something I am going to keep in mind from now on!
I did manage to get to get a refund by working with my bank.
C Baron
we wher charged $90.00 for just making a bid. they wont refund. nd you dont get what you bid on. stay away from thi company.
Call your credit card company and request they charge the merchant back, or do whats called a chargeback, dont even bother dealing with bidrack they will only refund if you complain 20 or more times, just call your bank, tell them you were charged $99 and never agreed to it, and you want them to initiate a chargeback for you so you can get your money back, if the bank says no or tells you to call bidrack tell them your next call is to your local attorney general and BBB office if they dont do the chargeback or ask for a manager. They are required by law to open an investigation in to the charge they tell you no so they dont have to deal with the work
I visited their site and planned to return at a future time to do business and was charged $99.00 for nothing!
BIDRACK.COM WARNING!
The website is misleading, and dishonest, while I was registering they manage to charged me $75 on my account without my permission. I called customer service and they are basically useless. You have to email supportbidrack .com in order to be consider for a resolution of your case and wait almost a week. I am closing my account with them after registering. Save yourself a headache and stay away from Bidrack.com, Total fraud.
I got scammed too, I am reading my story over and over regarding this group of crooks. I am blowing up their customer service e mail (called once, wasted a ton of cell phone minutes for nothing) I've also disputed it on my credit card, and reported them to the BBB in Delaware and also British Columbia, and will continue to fight and spread the word about these thieves. The $99 they took from me should have gone to my electric bill. A-holes. Keep on fighting everyone! If nothing else happens, we will be spreading the word.
I went to this site today. It said I could register for free. It would not let me finish signing up until I entered my credit card information. There was nothing, there is nothing stating that they would charge my card $99. I found out when I went to buy something later in the day and the $99 was not on my card. I called them and the customer service person sent me a request for refund to my email. I filled it out and they denied it because they have a no refund policy. I wrote back and told them I would be filling out a BBB complaint. I will also be contacting my Attorney General and my bank. I will also post what happened to me on twitter, facebook and myspace so all my friends and family can see it. There was NO stated charge on the register page. Jackie Justice [protected]
The whole site is a scam. They show that they are selling stuff for 98% discount but a lot of people are losing money because of hidden fees and charges. The site sales technique is a fraud.
Like you I signed up but was not charged until I ordered my bid rack, but they kept charging my account for bids I didn't buy. The minute I noticed it I closed my account. I tried getting ahold of there 24/7 phone support, that was a joke never did get ahold of them. If I had the time I would go to my Atty General and charge them with fraud. I just want to warn everyone if you are using there actions check you bank account daily because these people will take your money without your concent. I won an item but have not received it yet, I don't have any hope of getting it. This ripoff joke of a compant should be shut down.
The ad offers a new Kindle for $21.95, but the link takes you to a bid option site. Registering with credit card info charges you $99 for registering which you only find out on your next credit card statement. Apparently they get away with this because the terms and conditions must somewhere state that you will be charged for registering, but you have to do a lot of reading to find this out. IT IS A SCAM.