I had tried to order a certain type of product from this company. I never signed on for continuing service, nor auto-billing. Yet the company has not only sent numerous bottles of the incorrect product, they continue to bill and send more of the same product I've told them is incorrect. I've tried their supposed phone number, plus their web site, and their customer service. All to no avail, I'm forced to change my Bank Account number, and my card services to avoid future billings. Also, as they refuse to respond I can't get them to send me the information to return all their unopened products to get my money back. If this isn't the definition of Bad Business practices, then I don't know what would be. I've tried for 2 months, since receiving the 1st shipment to resolve this. I was just billed again for the service I never signed up for 2 days ago.
Desired outcome: I only wish to recover my funds that have been continuously billed for, that I never wanted, nor signed up for. Every bill is for a product I never ordered, and refuse to have.