Biotab Nutraceuticals Inc. review: Scam and cheating company! 86

Where is the FTC? Where are all the class action lawyers?

I agree. This company is a scam. Below is a synopsis of my recent experience.
I have already contacted my credit card company and have filed a dispute of the charges with them. When I placed the order with your company I was told that as long as I call and cancel the order in less than 7 days, you WILL NOT ship me any more of the product. I placed my original order on February 9 or 10. I contacted the main number the following day (Feb 11 at the latest) and talked to an agent called Christy at [protected]. I told Christy that I'm unable to reach the cancellation agent and demanded an immediate cancellation. Christy advised me that she will take my request to a supervisor and it should be cancelled and I should not receive any shipments. This was attempt #1 and in less than 7 days.

On February 13 I sent an e-mail to make sure the order will not be shipped to me and I indicated that I did not want anymore product. This was attempt # 2 and still in less than 7 days.

On a side note, anytime I called the main number at [protected] there is always a fast, courteous response from your customer service representative. However, when dialing the number that is given to cancel an order/shipment there is no live agent to talk to, but instead you get a recording that advises you to e-mail or fax the cancellation. It seems all my efforts to cancel the order failed through your system and now because of your failure, you expect me to accept the charges to my account? Is that fair?

I like your product and I would have ordered more of it, but I just don't feel comfortable with your business practices. The lack of response to my contacting your company to cancel my order was a disappointment. Therefore, I am no longer interested. Quite honestly, I felt I was taken advantage of and my experience with this transaction was dissatisfactory. ONCE AGAIN, I DO NOT WANT ANY FUTURE SHIPMENTS. DO NOT SEND ANYMORE PRODUCT. YOU ARE NOT AUTHORIZED TO MAKE ANY CHARGES TO ACCOUNT AND MY CREDIT CARD COMPANY IS WELL AWARE OF THIS.

ALL companies selling "sex" on internet who use "DISCRETE" packaging have somewhere in the a agreement a statement that the billing will continue forever unless actively canceled by customer/subscriber, as the product is often embarasing: so:
1 when ordering copy and paste the terms into an e-mail to yourself
2 cancel with the online company within 24 hours of putting the order
3 save a copy of both for your credit card company
4 if in doubt, report the credit card as lost, remembering to update
all vendors with whom you wish to continue ongoing automatic billing as soon as the new card is activated
hooped26540@mypacks.net

Another dissatisfied customer! Biotab suckered me into trying "free" sample and then immediately charged my account for months supply. I tried sample, which didn't work, and cancled order, returned months supply, unopened, and one month and a dozen phone calls later, I'm still trying to get my money back!

Extenze is at Walmart for $28 for 30 day supply, what a waste of $28

I have been using it for almost 6 months now with no effects whatsoever. Why? I read some comments and it was understanding it will take 3 to 6 months to take full effect. Six month late I feel like a total fool. Please DO NOT buy waste your money. It does not work at all. A lawsuit was recently filed and I encourage everyone to be part of it. Let's see who laught the loughest now...

http://dockets.justia.com/docket/court-casdce/case_no-3:2009cv01207/case_id-298971/

Good luck

I'm glad I checked the web before ordering. Thank you everyone for your comments. The ad for the Bioloab Nutracenticals product was in the latest issue of a magazine called Handy from Handyman Club. An e-mail with a copy of the comments from this web site will hopefully create, at the very least, some thoughful discussion about who they allow to advertise in their magazine.
T in Orlando

This company is one of the biggest scams around! I live 20mi. from where there located, and about to pay them a visit personally! They have withdrawn money from my account without notification and caused me to be overdrawn! My bank has file a fraudulent compliant on them as well as getting a hold of the Calif. Attorney General office. DO NOT PURCHASE ANYTHING FROM THESE PEOPLE!

I have to say that I agree to most of the complaints, even though I have not used the product and now, really don't intend to use their products. I was planning on using the Altex sleep aid but changed my mind. The product was sent to my grandaughter who is in college for a second year. How she ended up with this product, I really don't know as of yet. When I informed her that the product had arrived and also a sample of Extenze was included. She said that she had told the company to not send that product to her. According to the invoice, she was only charged with shipping which was $.97, though I am willing to bet that they will be sending a bill for it or deducting it from her acccount. I have been through this problem with other products that I have ordered through internet services. Wont do it again. If I can't find it in a reputable store, then it's not any good.

Ok! So the product does not work for most; but it worked for me. I have been taking extenze since 2/2008, and it made my penis grow 4 1/2 inches. At the start, I thought that it would not work; but discoverd a breakthrough after 45 days. I was growing with more power, and still love that same power today. I have also noticed individuals talking down on the product; but start advertising their own product afterwards. Now that's a scam...

Common sense individuals don't live their lives according to the bathroom walls of society (search engines). I'm in the medical field as well; so conducting your own research on all the ingredients would be one's fiduciary responsibility.

Have fun!

My husband order this product and theytold him that he would only be charged for the shipping and handling which was 0.97. When we checked our account they had charged our account with 49.41 and when we called they said they would put it back but they never did. So I told my husband to call the bank and tell them he lost his card and have the reissue him one and thats what he did. So to all you that are still getting charged canacel your cards, checks and etc.

CANCEL YOUR CARD! They cant charge you if you cancel your card. Cancel your card and request a new one. The new card will have a different card number, therefore, they cant charge you. THIS IS YOUR FASTEST AND BEST SOLUTION.

Chile market
Ref. Extenze
Can your company export? If you are able,
please send me information about.

Rodrigo Rojas Faehnle
Com. Alto Jahuel Ltda.
altojahuel@vtr.net

I want the ceo's of this company on a chopping block! I will contacted a lawer in this matter. I am the mother of a just turned 17 year old male that your company has sent porm to a minor and pills that could hurt him. I am not very happy how you display this company and not verify who your sending this kind of smuk to... I want this account closed as well all his money refunded... I also will go public with this information as well as the porn to minors that you mailed to him...

DO NOT TRUST THIS COMPANY!

DO NOT ORDER DAZZLEWHITE TOOTH WHITENER AS ADVERTISED FOR 14 DAY FREE TRIAL AND SAYS YOU ONLY PAY FOR SHIPPING AND HANDLING !

THEY WILL CHARGE YOU FOR SHIPPING AND HANDLING, PLUS CHARGE YOU FOR ALL KINDS OF OTHER PRODUCTS THAT YOU DID NOT ORDER. CANCEL YOUR CREDIT CARD IMMEDIATELY AND DISPUTE THE CHARGES. THE BANK WILL USUALLY WORK WITH YOU .

IF YOU HAVE ALREADY ORDERED, CALL THE NUMBER ON THE BACK OF YOUR CARD AND CHECK YOUR ACCOUNT. IF THEY HAVE ADDED CHARGES FOR OTHER THINGS, CANCEL CARD IMMEDIATELY!

THIS COMPANY IS A SCAM!

I AM TICKED OFF!

Call your credit card issuer and request a chargeback. You will receive all your moneyback automatically. Let your credit card issuer knows that the product does not work as stated. It's very simple. Don't wait for another day.

I called and tried to find out what the charges were for and found out that not only did they charge my account for one item I didn't order but for two. They do not even have the correct address on the account. The customer service was completely unhelpful in resolving this situation so I contacted by bank.

Anyone who has gotten scammed with this advertisement/ product should cancel their card immediately.

Everybody - file a complaint with the BBB. There are only 6 complaints on record in the last year with the BBB! They won't be run out of business if no-one notices the complaints!

report on Biotab: http://www.bbb.org/new-jersey/business-reviews/vitamins-and-food-supplements/biotab-nutraceuticals-in-edison-nj-90033621

How to file complaint: http://newjersey.bbb.org/Consumer-Complaints/

Business Contact and Profile
Name: Biotab Nutraceuticals
Phone: [protected]
Address: 8 Nicholas Ct
Edison, NJ [protected]
Website: 4extenze.com
File Open Date: December 2008
Type of Business: Vitamins & Food Supplements

Biotabs (Extenze)
I wish I knew about this board before I ordered Extenze. I have called three times for them to cancel my order, they gave me a cancelation number but keep drafting my account. The Customer Service people are VERY RUDE...what can I do? I tried talking nice to them, they keep sending products

The Company is BIOTABS NUTRICEUTICALS, INC MONROVIA, CA
JF

$50.00 came out of no where...on my credit card, I called these guys up, and asked for a full refund, they said that it was impossible. Then I threatened them with the class acttion lawsuite, they were very nice then, and re-funded my credit card. Guess that was just luck. I cannot believe that I was stupid enough to fall for this BS. It's a total rip off! So please do not get suckered in like I did...Peace Out...

Just threaten them with the class action lawsuit...it worked for me. And these guys suck, its a scam, rip off, and a load of BS. Cannot believe that I was stupid enough to think that this product actually worked, sadly to say...IT DON'T, SO PLEASE DO NOT FALL FOR THE BS...Peace...

PS...Yes the pic is really me, very DISAPPOINTED in the product.

I ordered the trial offer, and canceled the same day, and was still billed for a month supply. I've called this company today for the third time, and spoke with Jody who stated that they never received the unopened package that I returned. Today, BIOTAB debited another $50.00 from my account.

class action is the only way to go . let's unite.

Unfortunetly for me, I am not very computer literate but I found a Class Action Lawsuit against Biotab (extenzelawsuit.com). I don't know how but I hope someone can help us all get involved in the suit. I refused my first month supply, and approx. 2 weeks later they billed me for another month after I called and canceled my account. This is turning into a complete nightmare for me.

i HAVE NEVER MEET A COMPANY THAT IS SUCKS AND LIES SO BAD. MY HUSBAND TOLD THEM HE WANTED THE TRIAL AND NOTHING ELASE AND THEY TOLD HIM HE HAD TO PAY FOR SHIPPING OF .97 CENTS AND TO VERIFIED HIS AGE AND THE NEXT DAY WE WAS CHARGED $50.99 AND THEN THE DAY AFTER ANOTHER $50.99 AND I OVERNIGHTED THE PRODUCT BACK TO THEM. THAT WAS ON JAN. 15, 2010. I HAVE BEEN FIGHTING WITH THEM STILL TO THIS DAY ABOUT MY MONEY. THEY STOLE THE MONEY 2 DAYS IN A ROW OFF OF MY CARD AND I WAS TOLD SO MANY DIFFRENT STORIES (LIES AFTER LIES) I TRIED TO TALK TO A MANGER AND THEY KEEP HANGING UP ON ME. SINCE JAN. I HAVE BEEN TOLD OH IT WILL TAKE UP TO 2-4 WEEKS BEFORE I WOULD GET MY MONEY BACK AND IWAS TOLD IWOULD GET MY MONEY BACK ON FEB.25, 2010 AND NOW I WAS TOLOD LAST WEEK 3 TO 5 DAYS AND I JUST GOT OFF THE PHONE WITH THEM NOW IT WILL BE BY THE LATEST NEXT FRIDAY MARCH 12, 2010 THIS COMPANY IS THE WORST COMPANY I HAVE EVER DEALT WITH AND THEY LIE AND HANG UP ON YOU ALL THE TIME ANYTHING TO GET YOU OFF THE PHONE. I WANT TO START A CLASS ACTION LAW SUITE AGAINST THEM. I NEED TOO GET PEOPLE TOGETHER THAT HAS HAD THIS HAPPWN AND IS STILLWAITING FOR THEIR MONEY OR WHATEVER THE CASE MAY BE. THERE GETTING AWAY WITH TAKING MONEY (STEALING) IT OFF YOUR CARD OR NOT GIVING YOU YOUR MONEY BACK OR IF YOU WANT THE PRODUCT NOT GETTING THAT WHATEVER YOUR CASE MAY BE BUT, ALL I KNOW BY READING THE COMMENTS WE ALL HAVE SOMETHING IN COMMON BEENING SCREWED OVER AND NOTHING IS BEENING DONE ABOUT IT. THANK YOU FOR YOUR TIME...

I would like to add my complaint to the growing chorus of dissatisfaction. Mine is not the usual complaint though but it does add to the overall picture of lying, cheating and uglinesss.

This company had asked me to accept a position there through an agency. I gave notice to my present employer and a day later they decided they wouldn't go forward with the hire after all. What a bunch of pieces of crap!

These people are all pieces of crap. The is a culture of corruption there and it goes from the top down. I'm sure the little people that process orders and answer the phones are decent people but they have to put up with crap.

I hope this company fails in a big way.

well after reading this i guess i'm ###ed too! just ordered the .97$ trial

After months of trying to cancel this stupid product they keep sending it. I developed a hydrocele to enormous extent. I would love to have a lawyer look at this, as this is not the extention I wanted. I now need surgery.

this place ###in blows ### because not only does the piecse of ### product not work but they dont refund your money, but im still in hot mutha ###in pursuit of that and i will get!

Same here ! Canceled and they still sent me this ###. I was given a confirmation number on a phone that it was canceled. LIES ! My Customer No: 2312028

I ordered and tryed to cancel ask for a refund and nothing yet. I will fill a claim with my credit card co.

This company DOES have a "Class Action" law suit against them. When you guys call them for a refund, be sure ask them if they are aware of that. My order was placed on Feb. 2nd. Today is March 31st. They keep telling me that my money will be posted to my credit card in 48 hours, but I have not seen it yet...what a bunch of ###s! To call them direct, and not the toll free number, heres the number in which I always manage to get through to: [protected] And heres the correct website for the asslicks: www.4extenze.net/index.htm The ###ers need to be STOPPED!

it sounds like I'm not alone been dealing with these ###s for two months they keep taking money out of my account and sending me there ### after cancelling 4 times 2 by e-mail and 2 by phone, really need to get the word out some how. DO NOT ORDER ANY THING FROM THESE ###S THIS IS WHAT THEY DO TAKE YOUR MONEY!

this company should have a class action law suit agaist them they are stealing rfrom people they have stolen over $100.00 from me I had to cancel my credit card and I called them to cancel they said no problem but they were still charging my account I hate F-----g thieves some one stop these people now

I totally agree that this company is a scam! I have received 2 more shipments from them even after I called them 2 prior times and told them to STOP sending me their product and STOP charging my account. I sent back everything that I received from them a month ago after speaking to them the second time to tell them NO MORE only to be surprised by another shipment in the mail yesterday. I talked with a supervisor this morning who was rude and would not even acknowledge that after our whole conversation this morning that I would not receive any more shipments nor would they charge my account. He hung up on me, and I called back, asked to speak with another supervisor and they told me he was the only one and asked if I wanted to speak with him again, I said "sure".. They put me on hold and hung up on me. My advice is call the number on the back of your card and speak with the customer service for them and tell them you want a reverse charge and file the charges as fraud. Then cancel that card and order a new one and the bank will get you your money back.

I have tried and tried to get my redund and they say they never recieved my mail, I still have original packing slip as I made copies and mailed that with box back to them so I waited 30 days and no refund, so I called and they say now my time frame is over and wont get refund now/

Hell of a way to treat a Veteran in this country and hope someone fills a Class action suite as I will join Them,

Extenz (Biotab Nutriceuticals) is a Rip off

the only thing good about this company is its cheesy packaging the product does contain DHEA the only ingredient in this product that makes it worth buying the packaging and the fact gnc sell it makes it perfect for importing into countries that ban DHEA customs just think its garbage. if u want quality dhea go to purebulk these people are honest goodness.

Has anyone tried this and gotten sick from it? or had strange side effects physically? I think this [censor] may have [censor]ed me up? with strange side effects?

Just opened a package addressed to my 16 year old step son! They sold him porno and the male enhancement product. They are really in trouble now.

I had an unauthorized charge to my account with even knowing the company. I don't know how they got my credit card information