Bold Ticket’s earns a 1.0-star rating from 9 reviews, showing that the majority of event-goers are dissatisfied with ticket purchasing experience.
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I bought AZ Cardinals tickets for the event on December 13, but I never got the tickets
I bought AZ Cardinals tickets for the event on December 13, but I never got the tickets. I tried reaching out to them through phone and email, but they didn't respond to either.
Ordered 4 tickets to Rolling Stones concert, originally set for July
Ordered 4 tickets to Rolling Stones concert, originally set for July . Order number not specified. Concert was postponed and I can't attend now. Attempts to contact the company for a refund through phone, email, and online chat failed. Calls go unanswered, emails bounce back, and there's no option for refund requests online.
I bought tickets in 2019 for an Elton John concert (around $1K) that was supposed to happen on the 4th of July weekend 2020
I bought tickets in 2019 for an Elton John concert (around $1K) that was supposed to happen on the 4th of July weekend 2020. Due to the pandemic, the venue got canceled and no new date has been set. Since it hasn't been officially canceled or rescheduled, they won't give me a refund. It's been really hard to get in touch with customer service. I think someone is making money off of my money.
Is Bold Ticket Legit?
Bold Ticket earns a trustworthiness rating of 57%
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Boldticket.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- Bold Ticket protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Bold Ticket has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- We conducted a search on social media and found several negative reviews related to Bold Ticket. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
I bought tickets from Bold Ticket for an event that got rescheduled to 2021
I bought tickets from Bold Ticket for an event that got rescheduled to 2021. With everything going on, me and my family can't predict our situation next year. Some of us got furloughed, laid off, or even worse. Companies in our area are shutting down and finding jobs is impossible. I asked for a refund, but the company won't give it. The event site directed me to Bold Ticket, and they're saying it's postponed, but Bold Ticket won't refund me.
I tried to reach out to Bold Ticket many times, but I couldn't get through to them by phone or email
I tried to reach out to Bold Ticket many times, but I couldn't get through to them by phone or email. I wanted to know how to use the $910.68 credit I had for a Rolling Stones concert that got canceled. I then tried to buy tickets for a sports event on their website using the credit, but I couldn't find any option for it on the order form. The coupon they gave me doesn't have an expiration date or any instructions on how to use the credit. The credit amount is $910.68, and the credit code is ***.
On 01/25, I bought a concert ticket on Boldticket.com for $ ***
On 01/25, I bought a concert ticket on Boldticket.com for $ ***. 'Cause of Covid, the concert got postponed a few times 'til it finally got cancelled. On 01/16/2022, I got an email from boldticket.com sayin' they gonna give me a refund if I reply within 30 days. So, on 01/17/2022, I asked for the refund, but the company ain't replied even though I begged 'em multiple times. They don't let me talk to a representative, and there ain't no live chat for refunds. The only option is to send an email through the website, which I did over and over again without gettin' a response.
On 12/13, I bought Opening Day tix for the Red Sox from Bold Ticket
On 12/13, I bought Opening Day tix for the Red Sox from Bold Ticket. The cost was $154 per ticket, making the total $413. I was like, why the extra charges? They told me there was a service charge of $93.60 and a shipping fee of $7.50, bringing the total to $413. No one mentioned the service fee when I bought the tickets. Then, guess what? The game got postponed due to the pandemic. So, I asked for a refund. But they hit me with this line: "Due to the crazy epidemic, we can't give refunds anymore." (even though the game is just POSTPONED) But, hold up, the paperwork initially said "Refunds available if event canceled," but in super tiny letters, it said except for MLB and US Open. I couldn't even see that tiny print. I've been reaching out to them countless times. Eventually, they gave me a credit. But here's the kicker: bleacher tickets are going for over $500 each! I can't afford to pay more than what I already did. All I want is my money back or tickets for the same price. Can someone please help me out? Thanks
I bought tickets for a *** game on Bold Ticket's website
I bought tickets for a *** game on Bold Ticket's website. It was supposed to be a Christmas gift, so I made the purchase in November . However, in March 17, I got an email saying the game was canceled, even though a game was played on that exact date and time. The email mentioned that I would receive a credit for 120% of the ticket price. Since then, I've been trying to contact the company multiple times, both by phone and email, but I haven't been able to speak with anyone regarding my credit. When I called, they told me to reach out via email, so I sent several emails asking for instructions on how to use the credit. Unfortunately, their website doesn't provide any information about it. Honestly, I don't think there's an actual person working for this company because there's no customer service available. I even requested a refund, but Bold Ticket didn't respond. I've spent countless hours trying to resolve this issue, and I'm really hoping you can assist me. Please, help me figure out how to use this credit since their website doesn't offer any guidance.
On 12-18-2019, we ordered 6 tickets from Bold Ticket for a concert
On 12-18-2019, we ordered 6 tickets from Bold Ticket for a concert. We spent $1,707.90 for the tickets. However, we never received the electronic transfer of the tickets. We have been on the phone with Bold Ticket's escalation team for the past four weeks, trying to secure the tickets. Bold Ticket was not able to provide the tickets to us in our Ticketmaster account in time for the concert. Now, they refuse to refund our money or provide any compensation for the $1,707.90 we paid. They claim the tickets were transferred to us, but they cannot tell us where they were transferred or where they went. When I asked to speak to a supervisor, they told me there was nothing they could do. We feel scammed by this company. The credit card company says it's been too long since we purchased the tickets, so we need to get the money back from Bold Ticket. However, Bold Ticket has not offered any resolution. What can be done in such a scam? We have attached the correspondences regarding these tickets and the supposed transfers into our account. The ticket email was accepted, but the tickets never transferred into our Ticketmaster or *** account. We have never seen the tickets we purchased for $1,707.90 in 2019.
Bold Ticket Reviews 0
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About Bold Ticket
One of the standout features of Bold Ticket is its extensive selection of tickets. Whether you are a fan of popular music artists, sports teams, or Broadway productions, you can find tickets to suit your preferences on this platform. From major stadium concerts to intimate theater performances, Bold Ticket covers a diverse range of events, ensuring that there is something for everyone.
Navigating the website is a breeze, thanks to its intuitive design. The search function allows users to easily find tickets for specific events, artists, or venues. Additionally, the platform provides detailed information about each event, including date, time, location, and seating options. This ensures that customers have all the necessary information to make informed decisions when purchasing tickets.
Bold Ticket also prioritizes customer satisfaction by offering a secure and reliable ticket purchasing experience. The platform partners with trusted sellers and guarantees the authenticity of all tickets sold. This gives customers peace of mind, knowing that they are purchasing genuine tickets from reputable sources.
Furthermore, Bold Ticket provides excellent customer support. Their dedicated team is readily available to assist customers with any inquiries or concerns they may have. Whether it's help with finding the right tickets or resolving any issues post-purchase, Bold Ticket ensures that their customers receive prompt and efficient support.
In conclusion, Bold Ticket is a highly reliable and user-friendly online ticket marketplace that offers a wide range of tickets for various events. With its extensive selection, intuitive interface, secure purchasing process, and excellent customer support, Bold Ticket is a trusted platform for individuals seeking to attend their favorite concerts, sports events, or theater shows.
Overview of Bold Ticket complaint handling
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Bold Ticket Contacts
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Bold Ticket phone numbers+1 (888) 622-5319+1 (888) 622-5319Click up if you have successfully reached Bold Ticket by calling +1 (888) 622-5319 phone number 0 0 users reported that they have successfully reached Bold Ticket by calling +1 (888) 622-5319 phone number Click down if you have unsuccessfully reached Bold Ticket by calling +1 (888) 622-5319 phone number 0 0 users reported that they have UNsuccessfully reached Bold Ticket by calling +1 (888) 622-5319 phone number
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Bold Ticket address8547 E Arapahoe Rd Unit J164, Englewood, Colorado, 80112-1436, United States
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Bold Ticket social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 11, 2024
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