BrightHouse review: customer service 1

i bought bedroom furniture from brighthouse last year and was very dissapointed when my goods were delivered damaged, it took over a month to get them replaced and in that time i was harrassed by the staff every day for payment of damaged goods.i refused to pay as i was not goin to buy damaged goods, your staff in bedford have continually harrased me to the point that i have returned the goods they have made me ill with their harrasment. can you not teach your staff what customer service is many of my friends have had the same problems i would never recomend your company to anyone not even my worst enemy deserves to be treated like i have its disgusting that you should be allowed to get away with it i have had to buy secondhand furniture, and have wasted at least 400 pounds in payments made for goods i dont have you are a disgusting firm