Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Internet and Software BrightLocal
BrightLocal
Reviews ComplaintsContacts
BrightLocal
Reviews ComplaintsContacts
BrightLocal Customer Service Phone, Email, Contacts

BrightLocal
Reviews and Complaints

www.brightlocal.com

Learn how the rating is calculated

5.0 1 Review
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint
Reviews ComplaintsContacts

BrightLocal Reviews 1

How is BrightLocal’s rated by local SEO tool users?

BrightLocal’s earns a 5.0-star rating from 1 reviews, showing that the majority of local SEO tool users are exceptionally satisfied with their service and tools.

Filter reviews by rating
5.0
1 review
5
1 review
4
0 review
3
0 review
2
0 review
1
0 review
  • All
  • Reviews only
  • Complaints only
  • Resolved
  • Unresolved
  • Replied by the business
  • Unreplied
  • With attachments
Sort by:
ComplaintsBoard
E

BrightLocal A Comprehensive Solution for Local SEO Success

BrightLocal is a game-changer for anyone serious about excelling in local SEO. From agencies to small businesses, their tools offer a streamlined approach to managing and improving digital marketing efforts. The auditing tools provide valuable insights, the rank tracking feature helps monitor progress effectively, and the review management tool simplifies the process of building a solid reputation. What sets BrightLocal apart is their commitment to continuous improvement and customer satisfaction. With their user-friendly interface and comprehensive features, BrightLocal is truly a must-have tool for anyone looking to dominate in local search rankings.

Hide full review
More
Send message
Copy link
Report
  1. Pros
    1. Comprehensive SEO tools suite
    2. Local search focus expertise
    3. User-friendly reporting features
    4. Integrates with major platforms
    5. Robust customer support system
  1. Cons
    1. Limited International Features
    2. No Free Plan Available
    3. Can Be Pricey for Small Businesses
    4. Steeper Learning Curve for New Users

BrightLocal Complaints 0

Looks like BrightLocal has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent BrightLocal, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is BrightLocal Legit?

BrightLocal earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: BrightLocal stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights BrightLocal's reputation as a trustworthy leader in their field. Customers can rely on BrightLocal's services, assured they're dealing with a highly reputable and fully legitimate company.
Read complete analysis

About BrightLocal

Screenshot BrightLocal
BrightLocal is a digital marketing platform that specializes in local SEO tools and services. The company provides a suite of tools designed to help businesses improve their online visibility and manage their reputation within local search results.

Their product offerings include local search rank tracking, which allows businesses to monitor where they appear in search engine results for specific keywords. BrightLocal also offers audit tools for local listings and citations, helping businesses to identify where their information is listed online and ensuring that it is accurate and consistent across various directories.

Another key service is review management, where BrightLocal provides tools for businesses to monitor, generate, and respond to customer reviews across different platforms. This is intended to help businesses build a positive online reputation and engage with their customer base.

Additionally, BrightLocal offers a reporting feature that compiles data from various sources into comprehensive reports. These reports can be used to track performance over time, identify areas for improvement, and demonstrate the effectiveness of local SEO strategies to stakeholders.

The company also provides agency-focused features, including white-label reporting and multi-client management tools, which are designed to streamline operations for marketing agencies that manage multiple clients' local SEO efforts.

BrightLocal's services are primarily targeted at businesses looking to enhance their local search presence, marketing agencies specializing in local SEO, and professionals in the digital marketing space who require tools for managing local search optimization tasks.
Read full overview of BrightLocal
How to file a complaint about BrightLocal?

Here is a guide on how to file a complaint or review about BrightLocal on ComplaintsBoard.com:

1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue you have with BrightLocal in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with BrightLocal. Mention key areas of concern, any transactions with the company, nature of the issue, steps taken to resolve it, and the personal impact.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission Process:
- Click the 'Submit' button to submit your complaint or review.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps to effectively file a complaint or review about BrightLocal on ComplaintsBoard.com.

Ratings on other review websites
Trustpilot
Trustpilot
4.4
727 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

  1. BrightLocal Contacts

  2. BrightLocal emails
  3. BrightLocal social media
  4. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Apr 30, 2025
BrightLocal Category
BrightLocal is ranked 342 among 854 companies in the Internet and Software category
#340 TrailLink TrailLink #341 Webpilot Webpilot #342 BrightLocal BrightLocal #343 Whitespark Whitespark #344 Splunk Splunk
BrightLocal Alternatives
FREE DOT NUMBER 1 review Asala World 1 review RWW Watch 1 review Higopo.com 1 review JuliaPerryPi.com 1 review

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.