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Budget review: overcharged credit card 1

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3:41 pm EDT
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Stay away from this location... I rent from Budget weekly I didn't know that Franchises location are run completely different than the corporate location
This a franchise location. Apparently they do not care about keeping their business travelers happy and as a Budget customer.
The front desk manager is horrible.
The owner doesn't return calls or respond to complaints
Only one person their that knows customer service unfortunately she's not the manager
I was given a car with a broken seat belt, one radio station and it was told because of my problems they would compensate the rate. Of course they didn't
Budget corporate customer service will not help you

If you're a local and need a car using a debit card this is the place. If your a business or small business renter stay away or be ready for a billing headache

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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Sep 13, 2018 10:31 am EDT

Cool (sarcasm)