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I was checking my credit report on Credit Karma, and saw them listed in my credit report despite not even knowing who they are. I tried filing a dispute with Equifax in the credit karma app, but apparently some of my information I had to give them to verify I'm really me was wrong. Most likely due to the information I was trying to dispute. Not sure why the...

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8:27 pm EST

Berlin Wheeler Debt collector

I had to work out a hospital bill with them. At the time they worked out an affordable payment plan. I completed the payments in November 2016. Then I received a bill in the mail for 4000.00 dated February 7, 2017. I contacted the company, they looked in to it. What they found was that some where or some how because the last name or something else with my personal data there was an assumption that we were related. Which is so definitely not the case. The person I spoke with for the most part gave me the impression it is not uncommon for this type of mistake to occur. When questioned since I had to give my right arm in information just to speak with this woman every time I called, she still implied it was common. This is not an acceptable way to treat people. At least I don't have any delinquent medical bills.

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CHB1044
Wakefield, US
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Apr 20, 2018 9:45 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I received a phone call from this company somebody called Ruby King, she would not leave a message and she called my old work. I recently retired. I donot know this person or company and I am to intimidated to try and call this person back. I would like this place to remove my ex-work number from their system and remove me from their calling list. I have no debts at this time and I do not owe anybody any money.

Carole H. Boldt
chb1044@yahoo.com

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5:20 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Berlin Wheeler Bad service

Why if the company wants you to pay them for your defalted bills are they so rude on the telephone? Not answering any of your questions and asking a hundread or two of their own seems to be their way of doing business. If they would treat each of their calls with a bit more respect perhaps they would get a bit further on their collections. Just an observation.

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