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CB Unauthorized Charges Encore Receivable Management
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Office of the Kansas Attorney General Steve Six 120 SW 10th Avenue, 2nd Floor Topeka, KS [protected] Sheila Krohe, Special Agent, Consumer Protection Division [protected] / [protected] Fax / www.ksag.org BBB of Greater Kansas City 8080 Ward Parkway, Suite 401 Kansas, City, MO 64114 [protected] / [protected] Fax Convergys Corporate Office (They Own...

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11:49 am EDT
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Encore Receivable Management Unauthorized charges

They called me at work repeatedly. Finally I made arrangement to have a settle paid in 3 payments. They insisted on an automatic debit from my checking. Then they said my account was closed and the deal was off. I am out $429 and have no idea what the status is of my account. They claim Dell Financial (another nightmare) took it back. I believe that is illegal. They gave me an incorrect Dell phone number-it was disconnected. i think this is a scam and I don't know what to do. I filed BBB reports and FTC complaints against Dell and Encore. We will see what happens.

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