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CB Colleges and Universities CDI College 11125 124 St #100, Surrey, BC, V3V 4V2, CA
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CDI College
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CDI College company logo

CDI College

11125 124 St #100, Surrey, BC, V3V 4V2, CA
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1 complaint
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Working hours
Mon
8:00 am - 8:00 pm
Tue
8:00 am - 8:00 pm
Wed
8:00 am - 8:00 pm
Thu
8:00 am - 8:00 pm
Fri
8:00 am - 8:00 pm
Sat
8:00 am - 4:00 pm
Sun
8:00 am - 4:00 pm
ComplaintsBoard
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9:13 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

CDI College - Surrey cda program. Did not receive books or have access to my campus

I started the CDA program the beginning of June 2021 at the Surrey, BC campus. We had our first exam on July 9th in Anatomy and Physiology. I failed my exam. I did not receive my books until 2 days before the exam. I wrote emails, I spoke to instructors in person. I as well as my classmates brought it up every day to instructors. I had to rewrite my final and failed and was told I was kicked out. I find it hard to believe I failed as I knew just about everything. I have contacted my uncle who is a lawyer. I have called the school and emailed asking for my contracts as well. I was told to contact my advisor which I have tried to do with no success. I will be showing up at the school on Tuesday for normal class time to try to speak to the Director of the school. I ha e emailed her twice, once Yesi and once today with no response. I have copies of emails I will post.

Desired outcome: Continue my course

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Resolved

Met with the director of the school. She was very helpful in coming to a resolution. I was given the option to resume my course but the catch-up would have been intense. So I chose the option the start fresh in September. I am pleased with the resolution.

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