FreshCo reviews and complaints 1
View all 91 complaintsFreshCo - purex laundry soap
I did grocery from freshco on Monday 17 june. I bought purex laundry soap ($13.99) and I put all my grocery in my car's trunk
When I returned home and opened trunk to grab everything inside home, the lid of the detergent bottle was broken and had spilled over all my grocery items. I had to wash each and every item because soap was all over them. It was 8 pm in the evening and I had to cook dinner and had no time to return to frescho and complain about it. I got time yesterday on Thursday June 20 to complain about it. The lady at cashier said she couldnt do anything about it and said that it was my mistake if I picked the broken lid item from the shelf. She just did not do anything about it when I explained everything. I asked her to change the item for me but she did not provide any good customer service to me. I also showed her the bill but had to return home without any compensation
Worst experience
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