A&W Restaurants reviews and complaints 1
View all 197 complaintsA&W Restaurants - Poor service, rude staff
Today, January 1st we attended the A&W on Hwy 38, just south of Hwy 401. As we entered we reviewed the menu and noted that it said "all day breakfast" at this location. So we asked for 2 breakfasts and the female cashier said they do not provide breakfast after 11 am. We pointed to the sign and she still said "nope" we do not serve breakfast after 11. We asked why it was on the sign, however she refused to acknowledge the question, and stated that it was not available and we had to order a lunch menu item. As I am gluten free, this does not help me much as I cannot have the bun, and did not want a slab of meat on a slice of lettuce to sustain me for breakfast.
She was very rude, dismissive and not helpful AT ALL! This location continues to decline in service and quality of the meals they are providing and I am surprised that nothing can be done to improve it?!
Desired outcome: Please contact us to discuss this, thanks. We would like clarification as to why it is being advertised when it is clearly not availabel?
Latest A&W Restaurants Reviews
Poorly ran restaurant Online use of gift cards I paid for cheese but wasn't given it Refused service because only had aw gift cards no discount with couponGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!