Chrysler reviews and complaints 1
View all 680 complaintsChrysler - service on my vehicle
The last couple weeks my 2016 Jeep Patriot has been acting up. when taking off from a red light it would feel really jerky and then this red lighting bolt light would come on with my check engine light and traction control light, I would pull over shut it down wait a few minutes then go again and it would be fine for a couple days then happen again. I called car loft where I bought it and they said that they own Jim Thompson Chrysler to call them. o had seen a couple reviews online saying the vehicle had been recalled for the exact same reasons. when I spoke to someone at Jim Chrysler they said that it had not been recalled but I had paid for the extended warranty so to bring it in and they would check it out, I made an appointment for the very next day. I dropped it off on Thursday October 10th at 11am, when I asked about another vehicle I could drive while mine was in getting fixed the secretary said they don't do "loaner" cars and it would probably be fixed the next day anyhow. I found a ride home and within half an hour they called me and said that I needed a new throttle body and a tune up. The total would be $1359. at first she said that it isn't covered by warranty but then called back to say that it is cover the ($1000) but I would still have to pay the $359 I said that was fine and to go ahead and fix it. they called me back within an hour and said that it needs a new wiring harness and that the warranty was willing to split the $1200 with me on that so they would pay $600 plus tax and I would have to pay the same plus the $359. I said okay because I need my vehicle back. after another hour they called back to tell me I needed a new "tippen" and this is what caused all the problems to begin with> she said a brand new tippen cost $1200 but they had a used one there they can sell me for $600. very upset I told them I need my vehicle back. They assured me they would have it ready to be picked up Friday. I didn't hear from them all day Friday so when I called them she said they put the new tippen in and its still not fixing the problem and the odds of the tippen not working that they installed was slim to none. they said I must have a family of mice living in my vehicle that have chewed wires and come Tuesday morning they would charge me by the hour to start following every wire to see where the mice had chewed. I assured her I didn't think this was the problem since my neighbours that park right beside me have never had a problem with mice and my neighbour on the other side has 5 cats. she then told me that I was over by one kilometre for anything to be covered on the warranty.
Latest Chrysler Reviews
2023 chrysler pacifica glove box door "lift assist" cord. Dealership deceptive practices 2023 ram 3500 limited longhorn GPS updates from Here (company who is responsible for updating) all Chrysler, Dodge and Jeep GPS units 2015 jeep rubiconGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!