Menu
For Business Write a review File a complaint
CB Fast Food Chains Wendy’s 327 King Edward Ave, Ottawa, ON, K1N 7M5, CA
Wendy’s company logo
Wendy’s
reviews & complaints
Wendy’s company logo

Wendy’s

327 King Edward Ave, Ottawa, ON, K1N 7M5, CA
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
11:00 am - -9:00 pm
Tue
11:00 am - -9:00 pm
Wed
11:00 am - -9:00 pm
Thu
11:00 am - -9:00 pm
Fri
11:00 am - -9:00 pm
Sat
11:00 am - -9:00 pm
Sun
11:00 am - -9:00 pm
ComplaintsBoard
M
2:49 pm EDT

Wendy’s - Complaint

So, my son, an autistic adult, ordered food from uber eats for the first time from this place last night. It took over 45 minutes to get here. My son was anxious worrying about being ripped off because it was taking so long. He paid tip and for priority delivery. He kept whining at me, which was fun. Then the driver started messaging my son, whining that it wasnt fair to my son or him that the food was taking so long to get here. The food arrives, cold. The chili has solid cheese melted on top like a homemade cupcake. It was gross. I call the store and the chick on the phone starts explaining fast food delivery and how it works, or in this case how isnt there fault and at 2 pm there is no manager. She also told me to call uber eats an complain. I called their "customer service" where the woman just kept talking over me. I dont know how her husband gets a word in edgewise. She doesnt bother to listen to what happened and then hangs up in my ear. I looked at their reviews and got a good laugh, because the average score was 2.1 out of 5. One person said they ordered for delivery and went to get it on their bike! What a [censored]show, dont waste your money.

Desired outcome: Id like someone with manners to actually hear what the problem is, so they can address it. Id like an apology. Id like an adult with manners to answer the phone!!!!

Read full review of Wendy’s
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.