Allstate Insurance

At they end of my insurance policy/exp renewal feb 23, 2017, allstate insurance company of canada at 570 kingston road unit 9 pickering, ontario l1v 1a6 tel:[protected] ext.5053 was late to make a decision as to whether they should renew my policy or not. When I first signed up for this service I was required to give a check for the first & last payment. I know from experience that insurance companies usually renew the policy ahead of time not after the exp date, which will leave the customer at hard times operating he or she vehicle without insurance. Before my policy got renewed I was charged double payment in feb stating that when my policy renews they require a double payment again and the amount charged was more then I was getting charged the year before & no body seemed to explain why that happened. I got stuck in a unusual situation I always have according funds in the bank ready for the insurance pre-auth withdrawal. After I been calling the insurance broker for about 3 to 4 days finally someone got back to me saying "we didn't not know what to do with your policy or weather it will be renewed", so at this point I became an option to all state. Finally after discussing this situation with a few all state agents no body really cared about anything. If I didn't have extra funds in the bank my policy would of been cancelled and I would of been at fault all because all state took out 2 payments at a different rate & I was not informed. If all state was to call me ahead of time or tell me something is not right I would totally understand but instead they seem to avoid everything at the moment.in addition I was supposed to be asked weather I want to renew my policy with this company because they were not ready or had something going wrong for them that they didn't renew my policy on time. I am not very happy at all with this bad service everyone seems to be lying each agents states something different, looking to refund my double payment also will cancel the policy in a months time.