Menu
For Business Write a review File a complaint
Canada Post Customer Service Phone, Email, Contacts

Canada Post
Customer Service: Phone, Email, Contacts

www.canadapost.ca

Learn how the rating is calculated

1.2 1 Review 1108 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint
  1. Canada Post Contacts

  2. Canada Post phone numbers
    +1 (866) 607-6301
    +1 (866) 607-6301
    Click up if you have successfully reached Canada Post by calling +1 (866) 607-6301 phone number 1 1 users reported that they have successfully reached Canada Post by calling +1 (866) 607-6301 phone number Click down if you have unsuccessfully reached Canada Post by calling +1 (866) 607-6301 phone number 0 0 users reported that they have UNsuccessfully reached Canada Post by calling +1 (866) 607-6301 phone number
    Click up if you have successfully reached Canada Post by calling phone number 0 0 users reported that they have successfully reached Canada Post by calling phone number Click down if you have unsuccessfully reached Canada Post by calling phone number 0 0 users reported that they have UNsuccessfully reached Canada Post by calling phone number
    +1 (416) 979-3033
    +1 (416) 979-3033
    Click up if you have successfully reached Canada Post by calling +1 (416) 979-3033 phone number 0 0 users reported that they have successfully reached Canada Post by calling +1 (416) 979-3033 phone number Click down if you have unsuccessfully reached Canada Post by calling +1 (416) 979-3033 phone number 0 0 users reported that they have UNsuccessfully reached Canada Post by calling +1 (416) 979-3033 phone number
    International
    +1 (877) 632-6347
    +1 (877) 632-6347
    Click up if you have successfully reached Canada Post by calling +1 (877) 632-6347 phone number 0 0 users reported that they have successfully reached Canada Post by calling +1 (877) 632-6347 phone number Click down if you have unsuccessfully reached Canada Post by calling +1 (877) 632-6347 phone number 0 0 users reported that they have UNsuccessfully reached Canada Post by calling +1 (877) 632-6347 phone number
    Canada Post Online Shopping
    +1 (800) 563-0444
    +1 (800) 563-0444
    Click up if you have successfully reached Canada Post by calling +1 (800) 563-0444 phone number 0 0 users reported that they have successfully reached Canada Post by calling +1 (800) 563-0444 phone number Click down if you have unsuccessfully reached Canada Post by calling +1 (800) 563-0444 phone number 0 0 users reported that they have UNsuccessfully reached Canada Post by calling +1 (800) 563-0444 phone number
    Money Order Verification
    +1 (800) 565-4362
    +1 (800) 565-4362
    Click up if you have successfully reached Canada Post by calling +1 (800) 565-4362 phone number 0 0 users reported that they have successfully reached Canada Post by calling +1 (800) 565-4362 phone number Click down if you have unsuccessfully reached Canada Post by calling +1 (800) 565-4362 phone number 0 0 users reported that they have UNsuccessfully reached Canada Post by calling +1 (800) 565-4362 phone number
    Philatelic Inquiries
    +1 (900) 565-2633
    +1 (900) 565-2633
    Click up if you have successfully reached Canada Post by calling +1 (900) 565-2633 phone number 0 0 users reported that they have successfully reached Canada Post by calling +1 (900) 565-2633 phone number Click down if you have unsuccessfully reached Canada Post by calling +1 (900) 565-2633 phone number 0 0 users reported that they have UNsuccessfully reached Canada Post by calling +1 (900) 565-2633 phone number
    Postal Code Information
    +1 (877) 376-1212
    +1 (877) 376-1212
    Click up if you have successfully reached Canada Post by calling +1 (877) 376-1212 phone number 0 0 users reported that they have successfully reached Canada Post by calling +1 (877) 376-1212 phone number Click down if you have unsuccessfully reached Canada Post by calling +1 (877) 376-1212 phone number 0 0 users reported that they have UNsuccessfully reached Canada Post by calling +1 (877) 376-1212 phone number
    Technical Support Desk
    +1 (800) 267-2797
    +1 (800) 267-2797
    Click up if you have successfully reached Canada Post by calling +1 (800) 267-2797 phone number 0 0 users reported that they have successfully reached Canada Post by calling +1 (800) 267-2797 phone number Click down if you have unsuccessfully reached Canada Post by calling +1 (800) 267-2797 phone number 0 0 users reported that they have UNsuccessfully reached Canada Post by calling +1 (800) 267-2797 phone number
    TTY
    +1 (877) 262-5762
    +1 (877) 262-5762
    Click up if you have successfully reached Canada Post by calling +1 (877) 262-5762 phone number 0 0 users reported that they have successfully reached Canada Post by calling +1 (877) 262-5762 phone number Click down if you have unsuccessfully reached Canada Post by calling +1 (877) 262-5762 phone number 0 0 users reported that they have UNsuccessfully reached Canada Post by calling +1 (877) 262-5762 phone number
    Solutions For Small Business
    +1 (877) 683-5895
    +1 (877) 683-5895
    Click up if you have successfully reached Canada Post by calling +1 (877) 683-5895 phone number 0 0 users reported that they have successfully reached Canada Post by calling +1 (877) 683-5895 phone number Click down if you have unsuccessfully reached Canada Post by calling +1 (877) 683-5895 phone number 0 0 users reported that they have UNsuccessfully reached Canada Post by calling +1 (877) 683-5895 phone number
    Volume-Based Commercial Customers
    +1 (800) 267-7651
    +1 (800) 267-7651
    Click up if you have successfully reached Canada Post by calling +1 (800) 267-7651 phone number 0 0 users reported that they have successfully reached Canada Post by calling +1 (800) 267-7651 phone number Click down if you have unsuccessfully reached Canada Post by calling +1 (800) 267-7651 phone number 0 0 users reported that they have UNsuccessfully reached Canada Post by calling +1 (800) 267-7651 phone number
    Commercial Billing & Payment Support
    More phone numbers
  3. Canada Post emails
  4. Canada Post address
    2701 Riverside Drive, Suite 1200, Ottawa, Ontario, K1A0B1, Canada
  5. Canada Post social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 14, 2024

What are Canada Post working hours?

Mon 8:00 am - 6:00 pm Tue 8:00 am - 6:00 pm Wed 8:00 am - 6:00 pm Thu 8:00 am - 6:00 pm Fri 8:00 am - 6:00 pm Sat Closed Sun Closed

How to contact Canada Post customer service?

What is Canada Post's toll-free number?

Canada Post's toll-free number is +1 (866) 607-6301

What are the phone numbers for Canada Post?

The phone numbers for Canada Post are:

What are the Email addresses for Canada Post?

The Email addresses for Canada Post are:

  • Support:
What are the social media links for Canada Post?
What is the address of Canada Post?

The address of Canada Post's is 2701 Riverside Drive, Suite 1200, Ottawa, ON K1A0B1, Canada.

What is Canada Post's website?

Canada Post's website is www.canadapost.ca

Additional information

Locations





Postal Address



Po Box 90022, 2701 Riverside Drive, Ottawa ON K1V 1J8

Canada Post information: contacts, address, founders, CEO, services, and products

Canada Post is a multinational company founded on July 1, 1867 with its headquarters located at 2701 Riverside Drive, Ottawa, Ontario K1A 0B1 and key people behind it being Doug Ettinger(President & CEO), Filomena Tassi (Minister) and Jessica L. McDonald (Chair of the Board). Canada Post currently employs approximately 70,000 people . Canada Post deals in a variety of industries, such as postal service and courier and offers products such as Courier express services, Freight forwarding services, Logistics services According to the latest report, Canada Post has generated $8.2 billion (2017) and net income being $144 million (2017)
Expand Collapse all
When was Canada Post founded?

Canada Post was founded by July 1, 1867.

What industry does Canada Post compete in?

Canada Post competes in a variety of industries, such as postal service and courier.

How to write a complaint about Canada Post?

To write a complaint about Canada Post and get an answer from the officials of Canada Post, Complaintsboard.com's objective complaint writing and answer providing system can be used. Product shipment, payment, communication, billing, and any kind of service-related complaint about Canada Post can be filed via the specific Canada Post complaint section.

Frequently asked questions (FAQ) about Canada Post customer service
Expand Collapse all
What does Canada Post do?

Canada Post is a mail company and the primary postal operator in Canada.

How to contact Canada Post?

You can reach Canada Post by phone at +1 416 979 3033.

Where is Canada Post located?

Canada Post is headquartered at 2701 Riverside Drive, Suite 1200, Ottawa, Ontario, Canada - K1A0B1. You can mail them at Canada Post Customer Service, Po Box 90022, 2701 Riverside Drive, Ottawa ON K1V 1J8.

What are the Canada Post delivery times within Canada?

The delivery time is 2 working days for local mail, 3 working days within the province, and 4 days for national mail.

What are the Canada Post delivery times to the U.S.A.?

The delivery time for regular mail sent from Canada to the U.S.A. is between 4 to 6 business days.

What are the Canada Post delivery times to an international destination?

The delivery time for mail sent from Canada to another country is up to 7 business days.

Why can't I track my items on Canada Post?

Sometimes when items are being processed, current or past tracking is unavailable.

What can I do if my parcel was delivered late by Canada Post?

You may ask for a postage refund if you added an On-Time Delivery Guarantee service, you are the sender, and you have a copy of the mailing receipt.

What if the parcel I sent by Canada Post arrived damaged?

As a sender, you can start a claim if you use trackable services. If your item was not tracked, it is not eligible for a refund.

What can I do if Canada Post delivered mail to the wrong address?

If you receive someone else’s mail, you should fill out a form on their website to create a service ticket.

 

Why hasn't my letter been delivered by Canada Post yet?

If your waiting time is longer than should be, Canada Post can investigate your case provided you have a tracking number for the letter.

What does providing proof of age upon delivery mean?

Some shipments may require the receiver to provide proof of age. If the recipient seems younger than 25, the delivery agent can ask for a photo ID and a signature to confirm the age. The age requirements vary depending on the sender and the contents of the shipment.

What if Canada Post tracking shows my item is delivered but I have not received it?

It is possible that the parcel was delivered to your community mailbox or an apartment mailbox. You should also remember to check with everyone who lives at your address.

How do I report a damaged or vandalized Canada Post mailbox?

You should contact Canada Post at +1 866 607 6301 if you see a damaged or vandalized mailbox.

Is Canada Post trustworthy?

Canada Post has mostly low reviews across multiple platforms online. Customers encountered issues such as failed deliveries, wrong address delivery, and generally poor service. Consider this when using Canada Post.

Is ComplaintsBoard.com associated with Canada Post?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Canada Post Customer Service. Initial Canada Post complaints should be directed to their team directly. You can find contact details for Canada Post above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.