CCI Care.com
Customer Service: Phone, Email, Contacts

To cancel a charge from cci*care.com, you can follow these steps:

1. Locate the charge on your bank statement or credit card statement. Look for the name "cci*care.com" or the amount of the charge.
2. Contact the customer service team for cci*care.com. You can usually find their contact information on their website or by searching online.
3. Explain to the customer service representative that you would like to cancel the charge and ask for any necessary steps to do so.
4. Provide any required information, such as your account number or the date of the charge.
5. Follow any additional steps the customer service representative provides to cancel the charge.
6. Keep a record of your conversation with the customer service representative, including the date and time of the call, the representative's name, and any notes on the conversation.
7. If you are unable to cancel the charge through customer service, you can also contact your bank or credit card company and ask them to dispute the charge.

CCI care, or California Coordinated Care Initiative, is a program available in select California counties that coordinates medical, long-term services and supports, and behavioral health care for people eligible for both Medicare and Medi-Cal. The goal of the program is to improve care quality, increase access to services, and reduce costs for beneficiaries. Currently, CCI care is available in Alameda, Los Angeles, Orange, Riverside, San Bernardino, San Diego, San Mateo, and Santa Clara counties.

CCI care works by bringing together medical, long-term services and supports, and behavioral health care into a coordinated system for eligible beneficiaries who are enrolled in both Medicare and Medi-Cal. The program uses a managed care approach, where beneficiaries receive all of their care through a single health plan. The health plan is responsible for coordinating all of the beneficiaries' care needs, including medical, behavioral, and long-term services and supports. CCI care aims to improve the quality of care, increase access to services, and reduce costs by providing coordinated, person-centered care.

To be eligible for CCI care, individuals must be enrolled in both Medicare and Medi-Cal and reside in one of the eight participating counties in California: Alameda, Los Angeles, Orange, Riverside, San Bernardino, San Diego, San Mateo, and Santa Clara. Additionally, individuals must meet certain eligibility criteria for long-term services and supports, which are determined by the California Department of Health Care Services. To learn more about the eligibility requirements for CCI care, individuals can contact their local Health Insurance Counseling and Advocacy Program (HICAP) or the California Department of Health Care Services.

CCI care covers a wide range of services that aim to meet the medical, behavioral, and long-term services and supports (LTSS) needs of eligible beneficiaries who are enrolled in both Medicare and Medi-Cal. The specific services covered may vary depending on the beneficiary's health plan, but in general, the following services are covered under CCI care:

1. Primary care physician visits
2. Specialty medical care
3. Prescription drugs
4. Behavioral health services, including mental health and substance use disorder treatment
5. Home health services
6. Hospice care
7. Assisted living services
8. Personal care services
9. Respite care
10. Skilled nursing care
11. Transportation to medical appointments

To learn more about the specific services covered under CCI care, individuals can contact their health plan or the California Department of Health Care Services.

To apply for CCI care, individuals must be enrolled in both Medicare and Medi-Cal and reside in one of the eight participating counties in California: Alameda, Los Angeles, Orange, Riverside, San Bernardino, San Diego, San Mateo, and Santa Clara. Eligible individuals can apply for CCI care in the following ways:

1. Contact their local Health Insurance Counseling and Advocacy Program (HICAP) for assistance with the application process.
2. Call the California Department of Health Care Services at 1-800-430-4263 to request an application or get more information.
3. Contact their local health plan directly to enroll in CCI care.

It's important to note that individuals who are already enrolled in a Medicare Advantage plan or a Medi-Cal Managed Care plan may be automatically enrolled in CCI care. To learn more about the application process for CCI care, individuals can contact their local HICAP or the California Department of Health Care Services.