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I've been reading on the checks unlimited scams — & I have another story. This one is serious. (please read on)
I placed my order over a month ago (end of august 2010.) this is now october 5, 2010. I have not received my checks. I called checks unlt'd. About 2 weeks ago to ask where my checks were. They told me that they had been shipped out on sept. 15... Then I was placed on hold. (a long hold...) when the woman came back to the phone, she said that I have to pay more (since I "used" them in 2003 — like 7+ years ago — I really don't remember that...)
Stupidly, I told them to just bill my checking acct (they already had the bank routing # & the acct # on file from my order) the insipid $29 increase — for being a repeat customer and for custom lettering — which they promptly did. She said, for the misunderstanding, they would speed the checks out to me for no extra charge... Ok... Fine...
So, as of now — a bit over 2 weeks later, I have not received my check order, but my bank called yesterday & asked my if I had a significant jump in my check numbers & asked if i'd spend $540 on some mail-order electronics?!?!? I should mention I only use checks to pay for utilities, rent, etc. & rarely for anything else!
I'm guessing some &%$#@*! Possibly involved w/checks unlimited had gotten my information, checks, or whatever & has committed check fraud w/my account... Or my checks arrived @ the wrong address...? Thank goodness my bank has been watchful. I've had to close my bank account, contact the local police, & also the usps mail fraud section. This is bs!
As for checks unlimited, I have tried to reach them numerous times to ask what happened and to get my now over $35 back (I know this is small in the grand scheme of things, but still pisses me off...) i've been placed on the 20-minute hold by them, cut off by them (while waiting for a supervisor to take my call,) & they actually hung up on me this morning!
I just want this solved... A friend of mine said contact the bbb... I think they are based out of co, but they did happen to tell me that the checks unlimited printing takes place in kansas city.
I'd love any feedback... This whole thing has been frustrating, idiotic, & almost scary. Plus I am having to take a couple of days off work, which I really can't afford to do in these times.
Hope this helps some people out there who are thinking about ordering from this company & similar companies... Get your checks from your bank & pick them up!
The complaint has been investigated and resolved to the customer’s satisfaction.
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qasa14:
what does that have to do with the price of tea?
you're an idiot!
And obviously you must be a paid employee and scam minion of Checks Unlimited. I just had the same experience and this is the second time. They are trying to tell people that they need to pay 45.00 in additional payment because they are not first time customers and nowhere on the actual order form is that mentioned. Then they threaten to send your account to collections and that it will affect your credit history.
This is happening to many others. I sent all my documents, forms and documentation to the Attorney General of the State of Colorado the Department of Commerce for Colorado and the Department of Commerce for Colorado Springs. Others need to do the same as this company using unethical business practices.
It sounds like this company is absolutely a rip-off. I wonder if Designer Checks is any relation.
I agree with your friend. You should contact the Better Business Bureau. I am am not sure if it matters where they are located but make sure you provide as much information about the company as you can. I am sure you will get some kind of resolution from them once they have been reported. I wish you the best of luck with resolving your issue and as unfortunate as your situation is it helped me decide not to use this company.
I always pay with a credit card. It is alot easier getting your money back using a credit card. Plus I Never give anyone or company permission to take from my Checking Account!
John
I just had the same thing happen to me this week. I ordered checks on Friday and on Monday my account was charged 435.00 to computicket a company in africa the charge was processed in germany. My checks never got charged to my account. I had to close my account and now try to get money back. The bank in investingating. This is such a hassel and I have learned a valuable lesson trying to save a buck cost me more so I will order my checks from the bank from now on.
Tina
Tina, the company is supposed to provide a service. You getting ripped off and your information being used against you is not your fault. You do not have a lesson to learn. These companies have no right to be unethical. They have the lesson to learn.
I have also just been taken! I ordered the checks online and paid for them w/ my Credit Card. The next day my Credit Card had all these fraudulent charges on them. Now the CC Company is having to issue me a new card & credit back and investigate. Since I also put my banks' routing and account number on the site to have them printed on the checks - I'm scared the next thing that will happen is that my checking account will be hit since, this happened to someone in some of the above comments... so thanks for advising & the heads up! I'm going to go close my bank account today to avoid any headaches and be proactive. I called my bank and they do not credit things back/& watch like a credit card company does. They advised that I would have to submit a police report and go through those channels, as they couldn't guarantee any refunds for fraudulent charges. Big lesson learned. It's been 4 days since I ordered the checks on line. I'm holding my breath that I get my bank account cancelled before I'm hit on that account like I was on my credit card.