Since it's prom season I went into the store looking for a dress. I didn't even get the chance to try anything on as I was told there was nothing I would be able to afford. The staff is so rude and kept muttering under their breath in their native tongue, I'm guessing russian, something that is intolerable and blatantly disrespectful. If you are a returning customer they treat you like royalty because they know you have the money and this is how the business stays afloat. They literally grovel at their fetet it is so disgusting and fake. If you are anyone else, you better show them how much you have and look like you can afford their dresses as they will not even let you try on their dresses. So appalling please don't waste your time and money here as you can get better dress with MUCH BETTER customer service elsewhere, like Bloomingdales or Nordstrom, with an excellent return policy. Chez Moi does not issue refunds so why would you even bother with them? TERRIBLE!
The complaint has been investigated and resolved to the customer’s satisfaction.