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This company is actually a scam! Normally I do a little research and read reviews before ordering online, but unfortunately, this time I submitted my order and hit the send button. Two weeks passed and my order has still not been shipped out. They are very slow when it comes to delivery, but they charge your card very fast. Sending messages directly to the company is a total waste of time. You'll get only computer generated responses. I tried to write, call, complain, but it's useless. Please read some reviews before purchasing from ChicMarket. If I actually receive my item someday I'll be extremely surprised.
Ordered 4 items from Chic Market. My impression of the quality is ...there isn't any. Dollar store just might have similar junk. I agree that it is best to keep your money in your pocket. You can find better jewelry at Macy's or Diillards when it is on sale. At least these stores stand behind the products they sold. Plus you have it right then and no ship charges or return ship charges.
I, too, am having a disappointing experience with Chic Market. Their products look so inviting online, but returning or exchanging an item is like pulling teeth. First of all, you have to have an authorization for returns. They take forever to send the form (you can't return without it). I have sent emails and they respond, up to now, with a polite email. The last email I received told me, in so many words, to stop sending emails because it would delay the process they use to approve the return. What's to approve--what is it based on? I believe they are waiting for the 30-day return time to pass and then deny the return. I will never order from them again. Beware!
I am suspecting the merchandise ordered is actually being sent from overseas like China. The company claims Oklahoma as their headquarters and most customers are assuming it is being shipped from some where in the USA at least but not. Thanks for the review.
Received an infinity cross necklace and came defective. Am not able to contact ! Very tired of ordering online and have this happen quite often! DONE! Will report to Better Business Bureau! I want a replacement or my money returned ASAP!