I like so many have fallen for this SCAM. I paid for a "free" trial with my debit card. Now I find they have taken £56.50 and the post and packaging from my account without my permission. This moneywas supposed to pay an important bill. I'm not a rich person and needed that money. Please Please be aware of this compay and its policies.
To cho-yung - if you are a reputable company and not a scam then - refund my money so I can pay my electricity bill.
The complaint has been investigated and resolved to the customer’s satisfaction.