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Case ID: D612226050422
Canceled service / goods
Card 3215
Did not cancel the complaint - dispute department at citi is in complete error.
Samsung transaction # US506617220
Item not sent to my address returned to Samsung via FEDEX.
Samsung E0commerce has tried to return funds without success. Citibank has not received the credit back.
Citibank website is in error... Citibank Dispute Center is completely inept and in violation of law.
Return my funds by 6/10/2022 or I will close my 7 accounts with your company.
Get your act together and get competent people to deal with your prime customers.
Thank you,
Richard Bodisco
185 Vasquez Avenue
San Francisco, CA 94127
[protected]
Desired outcome: Return my funds 579.99. Correct your Dispute center department management and correct the web site language. I did not accept responsibility. I am loosing patience with Citibank ineptitude.