Cleanse &’s earns a 1.0-star rating from 0 reviews and 10 complaints, showing that the majority of customers are dissatisfied with wellness products and services.
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Cleanse & Co. Review: Good Products, Slow Shipping, and Website Navigation Issues
So, I ordered some stuff from Cleanse & Co. and it was alright, I guess. But, dang, it took forever for my package to get to my crib. Like, I was starting to think it got lost or something. And, let me tell you, trying to find what I wanted on their website was a bit of a struggle. Like, I had to click through a bunch of pages to get to what I was looking for. So, if they could fix that, it would be pretty sweet.
Disappointing Customer Service from Cleanse & Co: Lack of Communication and Follow-Up
I gotta say, I'm pretty disappointed with Cleanse & Co. I've been trying to get in touch with them through DM's, emails, and even Facebook, but I never get a response. They keep promising to follow up on my requests, but it seems like they're too busy posting new stories on Instagram to actually take care of their customers. It's frustrating to say the least. I mean, I understand that they're probably busy, but come on, a little communication would go a long way. It's a shame because I was really excited to try out their products, but now I'm not so sure. Hopefully they can get their act together and start prioritizing their customers.
Disappointed with Cleanse & Co.: A Review of Their Customer Service
Yo, so I gotta say, I was pretty stoked when I found Cleanse & Co. online. I was all about the crystal game and these guys seemed like they knew what was up. I hit up Hayley to get a new crystal after mine broke (ugh, so annoying) and she was super chill about it. I was feeling good about the whole thing.
But then...nothing. I sent a few emails and didn't get any response. Like, what the heck? I dropped some serious cash on this business and now they're ghosting me? Not cool, man.
I gotta say, I'm pretty disappointed. I was really excited about Cleanse & Co. and now I'm not sure I can trust them. It's a bummer, because I was really into the whole crystal thing and I thought these guys were legit. But if they're not gonna respond to my messages, what's the point?
Overall, I wouldn't recommend Cleanse & Co. based on my experience. Maybe they're great for some people, but they didn't come through for me.
Is Cleanse & Legit?
Cleanse & earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Cleanseandco.com.au has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Cleanseandco.com.au has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Cleanse & have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Cleanseandco.com.au appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
Adult content may be available on cleanseandco.com.au. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
However ComplaintsBoard has detected that:
- While Cleanse & has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- The website belonging to Cleanse & has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- We have detected an internal review system on Cleanse &'s website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
Cleanse & Co. Review: Struggling Operations and Lacking Management
Cleanse & Co. is a company that seems to be struggling with their operations. It's clear that they don't have enough staff to handle the demand, and their management is lacking. It's a bit of a gamble whether or not you'll actually receive your order, and even if you do, there's a chance that it won't be what you actually purchased.
I've been waiting for my order for over two weeks now, and it's still unfulfilled. This isn't the first time I've had issues with Cleanse & Co., but for some reason, I decided to give them another chance. I'm not holding my breath that I'll actually receive the correct items, if I receive anything at all.
It's frustrating to deal with a company that can't seem to get their act together. I understand that mistakes happen, but this seems to be a recurring issue with Cleanse & Co. Hopefully they can figure out a way to improve their operations and provide better service to their customers.
Disappointing Shipping Time from Cleanse & Co.: A Review
I recently made a purchase from Cleanse & Co. and I have to say, I was quite disappointed with the shipping time. If you're not in a rush and don't mind waiting at a turtle's pace, then this might be the place for you. However, if you're like me and want your order to arrive in a timely manner, then you might want to look elsewhere.
It's been a whopping 5 weeks since I placed my order and I still haven't received it. I understand that things can get delayed, but this is just ridiculous. I feel like they were quick to take my money, but have failed to follow through with their end of the deal.
I'm not sure if this is a common issue with Cleanse & Co., but I won't be ordering from them again. It's just not worth the hassle and frustration. Hopefully they can get their act together and improve their shipping times in the future.
Disappointing Experience with Cleanse & Co.: Delayed Shipping and Poor Communication
I placed an order with Cleanse & Co. on May 27th, 2022 and I'm still waiting for my order to arrive. I didn't receive any updates on my order or shipping until I reached out to them myself, which was three weeks after my purchase. Unfortunately, this seems to be a common issue as I've seen other unhappy customers mention the same thing. When I finally did get in touch with them, they told me that they had put my order at the front of the queue and would dispatch it soon. However, I'm still waiting and it's been quite frustrating.
If you're considering ordering from Cleanse & Co., I would suggest looking elsewhere to avoid disappointment and dissatisfaction. It's a shame because I was really excited to try their products, but the lack of communication and delay in shipping has left a bad taste in my mouth. Hopefully, they can improve their customer service and shipping times in the future.
Disappointing Experience with Cleanse & Co.: Poor Customer Service and Unreliable Delivery
I recently had an experience with Cleanse & Co. and I must say, it was not a pleasant one. I ordered some products from their website and was promised a speedy delivery. However, it took them twice as long to send my order than what was stated on their website. I was quite disappointed with this delay.
To make matters worse, the courier company they used, Sendle, seemed to be as dodgy as them. I had to wait for weeks to receive my order and when it finally arrived, it was in a terrible condition. The products were damaged and some of them were missing.
I tried to contact Cleanse & Co. multiple times through email, but I only received one response after not receiving my order for two months. It was quite frustrating to deal with their customer service. They were unresponsive and unhelpful.
In the end, I had no choice but to do a credit card reversal as I couldn't get a response or my order. It was a hassle and a waste of my time. I would not recommend this company to anyone. They have poor customer service and unreliable delivery. Stay away from them if you can.
Disappointing Experience with Cleanse & Co.: Delayed Shipping and Poor Communication
I recently made a purchase from Cleanse & Co. and unfortunately, my experience was not a positive one. I ordered a gift from their website and was disappointed to find out that it took a whopping twelve days to be shipped out. This means that it will not arrive in time for Christmas, which is a huge letdown.
I decided to reach out to the company via email to inquire about the delay, but received no response. I then sent another email requesting to cancel my order due to the poor service, but still received no response. Frustrated with the lack of communication, I turned to PayPal to request a cancellation.
To my surprise, the next day I received a message stating that my order had been posted. However, at this point, I had already purchased a replacement gift due to the delay and poor service. This means that I have now paid for two gifts, which is not only frustrating but also a waste of money.
As an Australian company, I was shocked by the poor service I received from Cleanse & Co. I always try to support local businesses, but this experience has left a bad taste in my mouth. I hope that the company can improve their communication and shipping times in the future to avoid disappointing their customers.
Disappointing Experience with Cleanse & Co: Delayed Delivery and Poor Customer Service
I gotta say, I'm not too impressed with Cleanse & Co. I ordered something from them more than a month ago and it still hasn't shown up. I reached out to both Cleanse & Co and the shipping company they use, Sendle, but they keep saying they can't deliver it. I mean, come on, I gave them the right address and everything! I even asked for a refund when it first got lost, but they haven't given me any options for that yet. And to top it all off, the thing I ordered was supposed to be a birthday present for someone a few weeks ago. Not cool, Cleanse & Co, not cool.
Warning: False Advertising and Poor Customer Service from Cleanse & Co
This company, Cleanse & Co., is not to be trusted. I have serious doubts about the authenticity of their products, as the photos on their website appear to be heavily edited (check out the pics I've attached). I've tried reaching out to them through email and Instagram, but they seem to be ignoring my messages. It took a lot of effort to finally get a response from them, and I was disappointed with the unprofessional and rude tone of their replies.
When I asked about the advertised photo, the seller claimed that she holds the items in a certain way to make them look bigger. However, when I tried to replicate this myself, I was unable to do so. It's clear to me that the photos are either heavily edited or completely fake. Even if they are real, the seller is clearly trying to make the items look bigger than they actually are.
I've read other negative reviews about this company, and it seems that many others have had similar experiences. It's concerning that there is no option to leave reviews on their website or Facebook page, which makes me wonder if they are trying to hide something.
Overall, I would not recommend Cleanse & Co. to anyone. Their false advertising and terrible customer service are major red flags, and I would advise anyone looking for high-quality products to look elsewhere.
Overview of Cleanse & complaint handling
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Cleanse & Contacts
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Cleanse & emailshello@cleanseandco.com.au99%Confidence score: 99%Support
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Cleanse & social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 05, 2025





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