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CB Computers, Phones and IT Computer Mania Repairs and maintenance taking more than 4 weeks
Computer Mania

Computer Mania review: Repairs and maintenance taking more than 4 weeks

I
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5:42 am EDT
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I was informed that repairs on my 6 months old laptop would take 4 weeks. After 4 weeks they informed me that they were having difficulty procuring parts for the laptop. Had I been told this before handing in my laptop to be repaired I would not have handed it in. They've informed me that it will take at least 5 weeks for me to receive my laptop. It should not be my responsibility as the consumer to work around their faulty supply chain.

I am a student and completely dependant on my laptop and this whole situation has had a negative effect on my grades.

Desired outcome: I would like a new laptop or to receive my laptop in fully working condition.

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