Menu
For Business Write a review File a complaint
Costa Coffee

Costa Coffee review: Baby changing door lock

L
Author of the review
5:01 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I was in the baby changing toilet with my little girl, after sorting her I used the toilet that was available.
I had a problem locking the door, it was a big heavy sliding door and a lift handle up to lock. However it never caught on to actually lock the door.
When using the toilet another customer managed to slide the door open when it was supposed to be in the lock position. I was left feeling embarrassed and had to actually remove myself from the loo to close the door over.
I complained to an employee which his reply was that they had previous complaints about it. Obviously nothing has been done since those complaints.

0 comments
Add a comment

More Costa Coffee reviews & complaints

Costa Coffee - accused of theft
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Costa Coffee - service / staff 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Costa Coffee - service and hygiene 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Costa Coffee - uncleanliness & bad attitude staff
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Costa Coffee - extra charges
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Costa Coffee Contacts

  2. Costa Coffee phone numbers
    +44 333 003 5883
    +44 333 003 5883
    Click up if you have successfully reached Costa Coffee by calling +44 333 003 5883 phone number 108 108 users reported that they have successfully reached Costa Coffee by calling +44 333 003 5883 phone number Click down if you have unsuccessfully reached Costa Coffee by calling +44 333 003 5883 phone number 218 218 users reported that they have UNsuccessfully reached Costa Coffee by calling +44 333 003 5883 phone number
    Customer Service
  3. Costa Coffee emails
  4. Costa Coffee address
    Costa House, 6 Porz Avenue, Houghton Hall Business Park, Houghton Regis, Dunstable, LU55YG, United Kingdom
  5. Costa Coffee social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 18, 2024
  7. View all Costa Coffee contacts