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Costa Coffee

Costa Coffee review: rude attitude 4

B
Author of the review
6:59 am EST
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The complaint has been investigated and resolved to the customer’s satisfaction.

I m a regular costa coffee costumer where I pop in everyday and spending 5 hours having my coffee, panini etc.. Today I really disappointed after all that eating and drinking I asked second time for the internet password (Which is expired every hour) and the counter told me to spend some money.. I never come face to face this kind of question before.. I m not a person just sitting hours and hours without spending any penny. I m not going to come to costa ever again..

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The complaint has been investigated and resolved to the customer’s satisfaction.

4 comments
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Rockandroll
Philadelphia, US
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Dec 23, 2013 9:06 am EST
Verified customer This complaint was posted by a verified customer. Learn more

That will make them happy. Maybe you should get a job.

G
G
Greensay
Aledo, US
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Dec 23, 2013 12:20 pm EST

Everyday you are spending 5 hours in coffee shop means you don't have any Job. simply you will order a coffee and use the internet for chatting with girls.
Bleddy ###er go and search for a Job otherwise join in Costa coffee as a waiter.

B
B
blame the parents here
dfd, CA
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Dec 23, 2013 1:16 pm EST

Look this is a coffee shop not a hotel. You want free internet access buy another coffee every now and then.

T
T
Tom fisher 2
Liverpool, GB
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Jan 11, 2014 11:27 am EST

Managers are so grumpy and rude to customers and staff. Very awkward environment, not somewhere I'll buy from again. A young male member of staff with glasses on was doing his best effort to ignore the bickering of his managers behind him. Felt bad for him, super awkward.

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    Costa House, 6 Porz Avenue, Houghton Hall Business Park, Houghton Regis, Dunstable, LU55YG, United Kingdom
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