Ordered small dog bed and a mystery box on 20DEC22. Never received! Tried emailing them, no response, no phone #to call. Jan23 I disputed with my credit card company and they just received from cozy cove they shipped it back in Dec22, so they refused my claim. I have to this date never received items in the amount of $27,94/$29.40. While this does not amount to alit it’s the principal! They are a fraud!
Desired outcome: Refund