Cuddle Clones
Customer Service: Phone, Email, Contacts

Cuddle Clones was founded on 01-01-2011.

Cuddle Clones is a Limited Liability Company (LLC). A limited liability company is the US-specific form of a private limited company. It is a business structure that can combine the pass-through taxation of a partnership or sole proprietorship with the limited liability of a corporation.

We service the following area(s): Kentucky, Louisville, KY Louisville, KY Payment Methods Credit or debit card PayPal Amazon Pay Shop Pay Refund and Exchange Policy RETURN POLICY: ALL PRODUCTS If your Cuddle Clones product is incorrect or damaged upon arrival, we will correct the error at no costto you. Please contact us within 30 days of receiving your product and we will email you a prepaidreturn shipping label. Incorrect products are defined as products: Which are broken or damaged upon delivery Where the customization choices on the order were not followed (e.g. you chose the Sitting position for a Cuddle Clone but the Cuddle Clone was made Standing The spelling on the sewn-in label was incorrect due to our error Where the product itself is defective (e.g. a split seam) Once this process is made, you cannot return the item or make additional changes if you are still unhappy with the results. PLUSH PRODUCTS We offer a full refund to you, less the cost of the return shipping and added rush fees, on the followingproducts, if you are not satisfied with the result: Plush Cuddle Clones, Golf Headcovers, Slippers ALL OTHER PRODUCTS There are no refunds for the following items: All Pet Print Items (e.g. Mugs, Blankets, Socks) Accessories (e.g. Face Masks, Dog Mom Shirt) Gift Cards Rush Fees Plush Products that have undergone corrections RETURN PROCESS You must notify us within 30 days of receiving the item to be eligible for a refund. You then have an additional 15days to return the item to us to remain eligible. Once we receive the item back, we will process the refund. Pleaseship your item back to us at the address below, using the most economical method for you that still has a trackingnumber, otherwise, we cannot guarantee that we have received the returned item. You can notify us by calling us at (800) 793-0870 or emailing us atinfo@cuddleclones.com. Please include your contact information, pets nameand order number, if known, in your message. If you are returning an order purchased wholly or in part with a gift card, theamount of the purchase made on the gift card will be refunded to the gift card. Our returned Cuddle Clones are donated to various local organizations wherethey can spread comfort and joy.