Dada.net setup a subscription based account for my minor child without my consent. The child thought he was downloading a "free" ringtone, but instead their system automatically setup an account for him charging $9.99 a month. The child was never able to download the file. I requested credit from Sprint and Dada.net, although I do not expect Sprint to be of assistance in this matter because they have never been able to assist me in any other issues have I had. I am just counting down the months till my contract ends.
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Dada.net
US
1 comments
Dada.net
of US
Nov 03, 20186:19 pm EDT
Verified customerThis complaint was posted by a verified customer. Learn more
I just realized that dada.net has been billing me since AUGUST. My phone bill is expensive enough. I just assumed that I made a few directory assistance calls or something… I had no idea that I was being billed for a service that I did not authorize. When I asked that they refund me the money since I NEVER used any of the services that I NEVER subscribed for, they refused and said that it wasn't their policy give refunds after 24 hours of the subscription. In other words... If you are 'signed up' for this great service by some dubious method and you are not made aware of the extortion until you receive your bill (assuming you actually read every line of your 14 page cell phone bill), you WILL NOT receive a refund since more than 24 hours has passed since the initiation of your subscription. EVEN if you NEVER used the service! This company is simply fraudulent. To make matters worse, dada.net does not actually provide a real service, they just spam your with text message advertisements. I had no idea that I was PAYING for the aggravation!
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Rich Dougherty
1 comments
Rich Dougherty
Jul 09, 20076:13 pm EDT
I thought that I was getting a free ring tone from ABC.com because I took a survey. It was a scam.
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Private
1 complaint
1 comments
Private
Jul 16, 20078:50 pm EDT
Exactly. They sign you up with no authorization and to add insult to injury...they offer nothing.
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AlexGeorge
1 comments
AlexGeorge
Aug 19, 20073:19 am EDT
I was trying to download a free ringtone from dada.net and suddenly my mobile phone was charged 4.50 pounds without warning and without my consent. Of course, I have sent them two e-mails within the first 20 minutes after charging me and the second was 12 hours later. Hence, both e-mails are within the 24 hour period. I signed up for the so called "FREE" account 15 hours ago. I am wondering whether this site will refund the amount which was taken out of my mobile balance. Up to this moment I had no substantial replies except of some automated e-mail giving me instructions on other matters nothing to do with actual refunding. One thing is certain: I HAVE NOT DOWNLOADED ANY RINGTONES OR OTHER MOBILE UTILITIES FROM THEIR SITE after THEY HAVE CHARGED ME AND I DO NOT intended TO DO SO UNTIL A FULL REFUND IS GIVEN TO ME. Since my claim on a refund took place within the 24-hours limit, I am looking forward to their refunding me. I hope they will do so in which case I'll keep you informed as to the outcome.
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H Sullivan
1 comments
H Sullivan
Jan 24, 20089:35 am EST
I was erroneously charged upwards of $90 over a 1 year period by dada.net on my business AT&T cell for subscriptions I didn't even know anything about. The AT&T rep was helpful and credited my account $100 (we'll see if that shows up on the next bill!) and explained that these charges stem from unsolicited text messages sent to your phone and if ignored or deleted, automatically sign you up for the "service". From now on I will comb thru my 50+ page phone bill and not just assume because the final monthly cost is approximately the same each month, that there aren't mistakes. Additionally, this account has 5 phones on it, with unlimited minutes and no other phone on the account was charged for this "service". (And, I was charged on days I was out of the country without my phone!) My next step is to inform our newspaper's "Action Line" column about this deceptive practice. Kudos to the above customers who will inform the other media outlets. This has to be stopped!
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bridetobe
AT
16 comments
bridetobe
of AT
May 19, 20087:33 am EDT
First DADA.NET advertise free ring tone, and after they make you believe that you are getting your trail service, they start charging you through your mobile phone. it was definitely a scam!
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Jane Kowalski
1 comments
Jane Kowalski
Jul 19, 200812:23 pm EDT
Happened to me too! Just today I noticed 5 months of fraudulant billing for $9.99 for dada net that I never authorized!
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leftfield101010
Wichita, US
56 comments
leftfield101010
of Wichita, US
Jul 19, 200812:30 pm EDT
Verified customerThis complaint was posted by a verified customer. Learn more
As a crusader for COMMON SENSE, i ask that you READ THE FINE PRINT BEFORE YOU PURCHASE ANYTHING. This society has become a bevy of people who don't use their COMMON SENSE and then go on to blame everyone but themselves. STOP BEING THE VICTIM AND DO A LITTLE RESEARCH FOR YOURSELF! And, if your kid has a phone, 1) you are an idiot for giving a cell to any kid without restrictions, 2) MAKE THEM PAY FOR IT!
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Sid
1 comments
Sid
Sep 21, 20081:43 pm EDT
This issue should see an end to bad business practice of Dada.net... I never authorized - it is a trap... just noticed that I paid $9.99 for the last 10 months. There wasn't any information about billing - how stupid our service providers would authorize these scams... someone making millions... they need to sit behind bars.
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Solar
1 comments
Solar
Sep 24, 20084:32 pm EDT
Today I got a e-mail from dada.net..free this free that no mention of any charge.. so Im thinking ..ok i'll check it out..WRONG ...DONT GO THERE! Dont do anything! and if u did call your carrier imediatly to tell them to stop the payment...if you wait 24hrs they will not refund and they will charge you for the month after.
There is no music! there is no service provided its a scam...NO PHONE IS COMPATIBLE...but they will charge your carrier and a month latter you will see it on your bill.
DONT GO THERE!
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Shofa tartila
1 comments
Shofa tartila
Oct 04, 20086:40 pm EDT
Please dont send me ringtone again ! I just downloaded it once ! My pulse reduce every day because of you dada net! Please DONT SEND ME RINGTONE AGAIN! STOP IT !
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hate dada
1 comments
hate dada
Nov 23, 20082:28 pm EST
I never agree for subscription or payment, and they charged me on my cell phone bill. I just went to website once to see what they have, and just get out from the site. I didnt download anything... This is very wrong way to do business. They are making a lot money with doing this. Because it just $9.99. some people just gave up just like I complained them but they dont give me back money, and I gave up.
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KourierRadek
Charlotte, US
1 comments
KourierRadek
of Charlotte, US
Dec 22, 20082:58 pm EST
I beleive I've been charged monthly fees by Dada.net for over 2 years now! My account is setup for autopay and I never scrutized my monthly statements with Verizon until recently. Email alerts with payments amounts were consistently higher and I attributed to adding my wife to the account with a line and possibly excessive text messaging. BUT, it finally came to my attention from a Verizon customer service representative that I am being charged $9.99/mo "Data" fees by Dada.net. It suddenly occurred to me and I recognized the Dada.net name. They had sent me several unsolicited text messages over the past 2+ years. Each time I erased the messages and at NO time did I ever text them back or accept in any fashion or manner any services from them. To the best of my recollection, the first time I noticed this was in Dec. 2006 just before the New Year. How can I remember you may ask? Well, I ended up starting a brand new job in Jan. 2007 and remembered getting the Dada.net txt message a few weeks before.
So, as you can imagine, I pretty PISSED OFF! The Verizon customer services representative instructed me to do this to cancel subscription:
" If you would like to cancel your subscription, please reply to a text message from the third-party vendor or send a new text message to 63232 and include one of the following commands: “Stop”, “End”, “Quit”, “Cancel”, or “Unsubscribe”.
Please ensure that the message body includes only one of the above-mentioned words. If you have a "Signature" for your text messages, it must be deleted in your reply. You may delete your signature by placing the cursor behind your signature and pressing the CLR button on your wireless handset. After the "Signature" has been erased you may then press Send. You will receive a text message confirming the cancellation of your Premium SMS subscription. Since Premium SMS subscriptions bill on a monthly cycle based on when they were activated, you may be billed on your next statement for these applications."
Just today I spoke with Fraud Protection and Tech Support at Verizon to alert them to this Dada.net scam. Neither persons I had spoken with had ever heard of Dada.net. I was pretty surprised by this given the length of time many of this blog complaints were registered online. It's hard for me to imagine that no connection has been made universally to the extent of the Dada.net fraudulent business practices. Verizon immediately credited my account for the Dada.net charge for this months bill and put a "BLOCK" on all SMS messaging on my account. I only wish this would have come to light 24 months ago. BUT..as many of you have proclaimed, this type of thing is easy to go unnoticed for quite some time. We all live busy lives and with online autopay, not everyone (like me) goes over their bills with a fine tooth comb monthly. Like other, I just concluded the added line and txt messaging was adding up. Not so...I've been scammed!
VERIZON IS CURRENTLY INVESTIGATING MY COMPLAINT AGAINST DADA.NET AND WILL BE GETTING BACK TO ME WITHIN 48 HOURS. Unfortunately, since I've just registered a complaint with them within the last few months, I've been told I many only be able to recoup monies during this time. Not good. Verizon should be liable for entire amount from the very first time my account was charged.
If anyone would like to file a CLASS ACTION LAWSUIT against Dada.net, please let me know. I'm in!
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B.udata goutham
IN
1 comments
B.udata goutham
of IN
Dec 30, 20081:07 am EST
while am GPRS active n my mobile, without my request dada.net has charged n registered &now debit daily subscrition charges with me 10rs kindly do the needful to deactivate this services my mobile no +[protected] rgs, B.udaya goutham.
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VLP
CA
1 comments
VLP
of CA
Jan 11, 200910:23 pm EST
Verified customerThis complaint was posted by a verified customer. Learn more
Did the unsubscribe process mentioned by "Hate DaDa" work?
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mohd feroz khan
IN
1 comments
mohd feroz khan
of IN
Jan 21, 20099:15 am EST
Day before yesterday i got a sms from Airtel that "your dada.net subscription has been renewed" and charged 10 rupees from my account without my consent.. Yesterday i got same msg and i lost 10 rupees. so please STOP URGENT THIS SERVICE ... MY MOBILE NO IS [protected]
i asked Airtel to refund my money i donno whether they vil do or not..
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cblondecurls
Walton, US
1 comments
cblondecurls
of Walton, US
Feb 20, 200910:52 am EST
Wow!..Thank you all!..I was just about to apply for the FREE ring tones Dana.net!..You have saved me alot of grieve!..XOXOXO!
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jhschwartz
Brooklyn, US
1 comments
jhschwartz
of Brooklyn, US
Jun 19, 20099:47 am EDT
Same story -- never signed up for anything associated with Dada.net, and my bill this month had a $10.93 charge, buried at the very end, + an "automatic renewal" in the same amount (the renewal date, of course, was earlier than the bill-issue date). I called AT&T to complain, and they graciously took the charges off my account, though it seems not every carrier will agree to do the same.
This is outright theft.
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sweetcakes1977
Floral City, US
2 comments
sweetcakes1977
of Floral City, US
Jul 06, 20099:40 am EDT
This is a complete scam! I am so pissed to find that this company has fraudulently charged me twice last month for a new subscription I didn't authorize. That total comes to 19.98 for a service I niether knew about nor did I use. When I called verizon they state that they can not refund any portion of the charge so basically I have to eat it and they put a block on my phone for future scams of this sort. When I then contacted the company to request a refund I was too bad the charges have already occured and I will NOT get a refund of any sort. What a flippin scam, something should be done through our phone companies to alert consumers of scams like these and that we have the option to have a block put on our phones to stop this from happening. Basically I think it's a money scam that dada and verizon have both their hands in the pot!
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William the Wilde
Grapevine, US
1 comments
William the Wilde
of Grapevine, US
Aug 14, 200910:47 pm EDT
I just got SCAMMED too. I'm blown away that these guys can continue doing this shady business and not get shut down. WHERE THE HECK is our DA... Why has no one taken these pickpockets to court...? I'm sending a note to our Attoney General and see if they can do anything.
This seems to be still going on... ( first comment above was back in 2007)... WHAT THE HECK... THEY SHARKS are still SCAMMING the public...? TELL YOUR CONGRESSMAN, TELL YOUR SENATORS.
I thought I was downloading a " free ringtone" and BOOM... I am subscribed to a $9.99 A MONTH SERVICE. THAT is IMMORAL . Call AT &T immediately and ask the service be CANCELLED and ASK FOR A REFUND. AT & T just did that for me. Thank you AT&T.
Did I mention I'm upset...?
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iluvneon
US
1 comments
iluvneon
of US
Aug 18, 200911:51 pm EDT
UUMMM...it is pretty abvious...when you go on and listen to music it say s above the button that says get free mp3 IT CLEARLY SAYS
"Try Dada.net & Get 3 Free MP3s!"
ummm...if you payed attention then maybe you would catch this...
look at the atattched file
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FraudBanger
Alaska, US
1 comments
FraudBanger
of Alaska, US
Aug 23, 20098:38 pm EDT
Same story Aug 2009, got charged $9.99 without authorization and without getting anything for it. I hold Verizon accountable as they allow fraudulent companies to collect through them. They are making money off scammers and that makes them scammers to..
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Wat_The_Fudge!!!?
Hahira, US
1 comments
Wat_The_Fudge!!!?
of Hahira, US
Nov 20, 200910:15 am EST
AHHHH! Seriously! I can't stand them, I was offered A FREEEEEEEE ringtone and next thing I know...I lost $9.99 I'm so pissed! I can barely afford my bill as it is! About the lawsuit...I'm in!
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longtumble
San Francisco, US
1 comments
longtumble
of San Francisco, US
Dec 21, 200912:41 pm EST
I just had a similarly deceptive problem with Dada.net. I, unlike many of you, had only been signed on for about a month. Following your advice above, I learned that the way to put an end to it is to reply to their text and write only STOP. You'll get a text confirming that you're unsubscribed. I think you can also text BLOCK to them as an additional measure.
I called their customer service on [protected] and, in fairly short order, reached a customer service representative. Citing your many complaints above, I made sure that my subscription had been cancelled. She confirmed that they had charged Verizon $9.99 to "set up [my] subscription." I told her that was crap, and firmly told her that I wanted the charge refunded. She said they would refund it "as a courtesy, " and took my info to send me a check within 3 weeks time. I also got her name and a confirmation number.
If I don't receive the check, I'll post again. I hope that this post is helpful to others who have been duped into this fraud. Dada.net is truly reprehensible. Maybe I'll contact my local federal prosecutor.
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swmcmjr
Lenexa, US
1 comments
swmcmjr
of Lenexa, US
Jan 15, 20107:50 am EST
this has been happenin to me for the last two months. I Live in Kansas City. Rest assured, I will report this to the attorney general and include all the documentation of complaints that I can find. Strange how the providers allow these third party charges through thier networks. I don't recall my cell contract stating that 'I agree to authorize 3rd party's to post charges at will'. The providers are at fault as much as the bogus website operators.
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Tim77
US
1 comments
Tim77
of US
Feb 05, 20107:25 pm EST
Yes, my Virgin Mobile phone was charged for a service never provided by Dada.net. I went on their website initially to look into free ringtones and once they have your mobile phone number then they can do whatever they want regarding charges.
VM says there is nothing they can do, but they should have been aware by now that this is a total scam company. There needs to be some type of class action lawsuit here.
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cherrycokekid
US
1 comments
cherrycokekid
of US
Mar 09, 20101:58 pm EST
I was stupid enough to give my number for an supposed 'free ringtone' which I obviously never got but they started charging me $9.99 and my dad $9.99 because he's the authorized user and now I can't seem to cancel the account. I tried calling customer service and they said they would cancel it. But I have my doubts
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Neicer
Cartersville, US
1 comments
Neicer
of Cartersville, US
Apr 07, 20109:42 am EDT
I will just say that I am disgusted with DADA.NET! $9.99...They charged me when I did not accept the TERMS AND AGREEMENTS. The link I clicked on never took me to their sight. Nor did it give me ANY Terms OR Agreements. I got a text message with a pass code and saying IF I agreed with their services to use the code. If I did not agree with the $9.99 a month charges, then text back "stop" to a number that was previously posted. Well it cancelled the subscription without a subscription being there!
I just got off the phone and they are liars and deceivers. After telling me there was no supervisor available, I spoke with one, then they told the same thing over and over again. I told them that I could understand if I had actually used the services. But, I never agreed or downloaded anything from them. Much less even going through their site. Well, now they are sending a refund REQUEST through the billing department. Bwahahahaha! I gave them my PO box instead of home address. They say that since they are a third party they can not refund the monies to the bill. They have to send a check. Wonder how long the bank will have to hold that $9.99?
OH...and I asked the girl to look on the account (since I had supposedly had a subscription) to see what I used. She told me she did not have access to that. Then 5 minutes later, I told her that surely they can see what kind of information their customers were downloading. " Yes mam"...okay, then look at my account and tell me what kind of information and how long did I have your service...Then they wanted to transfer my information to the billing department for a possible refund. CAUGHT in a lie!
I told them that I was much more pleasant to deal with than my husband...so if I don't get something soon, I will unleash the man power on them...they won't enjoy that conversation at all.
Good luck to all!
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Chuts
Tampa, US
3 comments
Chuts
of Tampa, US
Apr 19, 20101:26 pm EDT
Verified customerThis complaint was posted by a verified customer. Learn more
April 19, 2010. Luckily I caught the un-authorized $9.99 on my TMobile Bill before it was even paid. This Dada company should be prevented from doing business. Anyone know where they are located so we can complain to the BBB? If I'm to guess they probably are not even in the USA, so there goes that idea.
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Deb5678
Jensen Beach, US
1 comments
Deb5678
of Jensen Beach, US
May 04, 201011:57 am EDT
Verified customerThis complaint was posted by a verified customer. Learn more
Ah Hah! I too was scammed into purchasing a $9.99 subscription from dada.net. I didn't realize it until I received my Verizon mobile phone bill. I did find their phone number [protected]) and was able to cancel via an operator from India or somwhere! I have a confirmation number for the cancellation...we shall see if it still appears on my bill next month. Beware of their misleading ads and popups!
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Laurie Lake
Woodland Hills, US
1 comments
Laurie Lake
of Woodland Hills, US
Jan 31, 20117:58 pm EST
I just found out that I've been paying for 2 years of this "Dada.net" service I have not used. I will join a class action suit. Please let me know. I am very angry about this.
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Chuts
Tampa, US
3 comments
Chuts
of Tampa, US
Jan 31, 20118:31 pm EST
Verified customerThis complaint was posted by a verified customer. Learn more
Had another 9.99 charge last month (Dec 2010). Fortunately T-Mo agreed to take off the charge in the following month's statement, which they did.
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i HATE telus and dada
BR
1 comments
i HATE telus and dada
of BR
Feb 04, 20112:02 am EST
Verified customerThis complaint was posted by a verified customer. Learn more
I just got burned through TELUS Mobility Alberta. It is only when I put my telephone on holiday and I was still being charged for data that I noticed. I feel totally betrayed by Telus that they would allow their customer to get burned like this. Why are they doing business and collecting money for such a criminal and fraudulent company.
Dada.net setup a subscription based account for my minor child without my consent. The child thought he was downloading a "free" ringtone, but instead their system automatically setup an account for him charging $9.99 a month. The child was never able to download the file. I requested credit from Sprint and Dada.net, although I do not expect Sprint to be of assistance in this matter because they have never been able to assist me in any other issues have I had. I am just counting down the months till my contract ends.
[protected]
I just realized that dada.net has been billing me since AUGUST. My phone bill is expensive enough. I just assumed that I made a few directory assistance calls or something… I had no idea that I was being billed for a service that I did not authorize. When I asked that they refund me the money since I NEVER used any of the services that I NEVER subscribed for, they refused and said that it wasn't their policy give refunds after 24 hours of the subscription. In other words... If you are 'signed up' for this great service by some dubious method and you are not made aware of the extortion until you receive your bill (assuming you actually read every line of your 14 page cell phone bill), you WILL NOT receive a refund since more than 24 hours has passed since the initiation of your subscription. EVEN if you NEVER used the service! This company is simply fraudulent. To make matters worse, dada.net does not actually provide a real service, they just spam your with text message advertisements. I had no idea that I was PAYING for the aggravation!
I thought that I was getting a free ring tone from ABC.com because I took a survey. It was a scam.
Exactly. They sign you up with no authorization and to add insult to injury...they offer nothing.
I was trying to download a free ringtone from dada.net and suddenly my mobile phone was charged 4.50 pounds without warning and without my consent. Of course, I have sent them two e-mails within the first 20 minutes after charging me and the second was 12 hours later. Hence, both e-mails are within the 24 hour period. I signed up for the so called "FREE" account 15 hours ago. I am wondering whether this site will refund the amount which was taken out of my mobile balance. Up to this moment I had no substantial replies except of some automated e-mail giving me instructions on other matters nothing to do with actual refunding. One thing is certain: I HAVE NOT DOWNLOADED ANY RINGTONES OR OTHER MOBILE UTILITIES FROM THEIR SITE after THEY HAVE CHARGED ME AND I DO NOT intended TO DO SO UNTIL A FULL REFUND IS GIVEN TO ME. Since my claim on a refund took place within the 24-hours limit, I am looking forward to their refunding me. I hope they will do so in which case I'll keep you informed as to the outcome.
I was erroneously charged upwards of $90 over a 1 year period by dada.net on my business AT&T cell for subscriptions I didn't even know anything about. The AT&T rep was helpful and credited my account $100 (we'll see if that shows up on the next bill!) and explained that these charges stem from unsolicited text messages sent to your phone and if ignored or deleted, automatically sign you up for the "service". From now on I will comb thru my 50+ page phone bill and not just assume because the final monthly cost is approximately the same each month, that there aren't mistakes. Additionally, this account has 5 phones on it, with unlimited minutes and no other phone on the account was charged for this "service". (And, I was charged on days I was out of the country without my phone!) My next step is to inform our newspaper's "Action Line" column about this deceptive practice. Kudos to the above customers who will inform the other media outlets. This has to be stopped!
First DADA.NET advertise free ring tone, and after they make you believe that you are getting your trail service, they start charging you through your mobile phone. it was definitely a scam!
Happened to me too! Just today I noticed 5 months of fraudulant billing for $9.99 for dada net that I never authorized!
As a crusader for COMMON SENSE, i ask that you READ THE FINE PRINT BEFORE YOU PURCHASE ANYTHING. This society has become a bevy of people who don't use their COMMON SENSE and then go on to blame everyone but themselves. STOP BEING THE VICTIM AND DO A LITTLE RESEARCH FOR YOURSELF! And, if your kid has a phone, 1) you are an idiot for giving a cell to any kid without restrictions, 2) MAKE THEM PAY FOR IT!
This issue should see an end to bad business practice of Dada.net... I never authorized - it is a trap... just noticed that I paid $9.99 for the last 10 months. There wasn't any information about billing - how stupid our service providers would authorize these scams... someone making millions... they need to sit behind bars.
Today I got a e-mail from dada.net..free this free that no mention of any charge.. so Im thinking ..ok i'll check it out..WRONG ...DONT GO THERE! Dont do anything! and if u did call your carrier imediatly to tell them to stop the payment...if you wait 24hrs they will not refund and they will charge you for the month after.
There is no music! there is no service provided its a scam...NO PHONE IS COMPATIBLE...but they will charge your carrier and a month latter you will see it on your bill.
DONT GO THERE!
Please dont send me ringtone again ! I just downloaded it once ! My pulse reduce every day because of you dada net! Please DONT SEND ME RINGTONE AGAIN! STOP IT !
I never agree for subscription or payment, and they charged me on my cell phone bill. I just went to website once to see what they have, and just get out from the site. I didnt download anything... This is very wrong way to do business. They are making a lot money with doing this. Because it just $9.99. some people just gave up just like I complained them but they dont give me back money, and I gave up.
I beleive I've been charged monthly fees by Dada.net for over 2 years now! My account is setup for autopay and I never scrutized my monthly statements with Verizon until recently. Email alerts with payments amounts were consistently higher and I attributed to adding my wife to the account with a line and possibly excessive text messaging. BUT, it finally came to my attention from a Verizon customer service representative that I am being charged $9.99/mo "Data" fees by Dada.net. It suddenly occurred to me and I recognized the Dada.net name. They had sent me several unsolicited text messages over the past 2+ years. Each time I erased the messages and at NO time did I ever text them back or accept in any fashion or manner any services from them. To the best of my recollection, the first time I noticed this was in Dec. 2006 just before the New Year. How can I remember you may ask? Well, I ended up starting a brand new job in Jan. 2007 and remembered getting the Dada.net txt message a few weeks before.
So, as you can imagine, I pretty PISSED OFF! The Verizon customer services representative instructed me to do this to cancel subscription:
" If you would like to cancel your subscription, please reply to a text message from the third-party vendor or send a new text message to 63232 and include one of the following commands: “Stop”, “End”, “Quit”, “Cancel”, or “Unsubscribe”.
Please ensure that the message body includes only one of the above-mentioned words. If you have a "Signature" for your text messages, it must be deleted in your reply. You may delete your signature by placing the cursor behind your signature and pressing the CLR button on your wireless handset. After the "Signature" has been erased you may then press Send. You will receive a text message confirming the cancellation of your Premium SMS subscription. Since Premium SMS subscriptions bill on a monthly cycle based on when they were activated, you may be billed on your next statement for these applications."
Just today I spoke with Fraud Protection and Tech Support at Verizon to alert them to this Dada.net scam. Neither persons I had spoken with had ever heard of Dada.net. I was pretty surprised by this given the length of time many of this blog complaints were registered online. It's hard for me to imagine that no connection has been made universally to the extent of the Dada.net fraudulent business practices. Verizon immediately credited my account for the Dada.net charge for this months bill and put a "BLOCK" on all SMS messaging on my account. I only wish this would have come to light 24 months ago. BUT..as many of you have proclaimed, this type of thing is easy to go unnoticed for quite some time. We all live busy lives and with online autopay, not everyone (like me) goes over their bills with a fine tooth comb monthly. Like other, I just concluded the added line and txt messaging was adding up. Not so...I've been scammed!
VERIZON IS CURRENTLY INVESTIGATING MY COMPLAINT AGAINST DADA.NET AND WILL BE GETTING BACK TO ME WITHIN 48 HOURS. Unfortunately, since I've just registered a complaint with them within the last few months, I've been told I many only be able to recoup monies during this time. Not good. Verizon should be liable for entire amount from the very first time my account was charged.
If anyone would like to file a CLASS ACTION LAWSUIT against Dada.net, please let me know. I'm in!
while am GPRS active n my mobile, without my request dada.net has charged n registered &now debit daily subscrition charges with me 10rs kindly do the needful to deactivate this services my mobile no +[protected] rgs, B.udaya goutham.
Did the unsubscribe process mentioned by "Hate DaDa" work?
Day before yesterday i got a sms from Airtel that "your dada.net subscription has been renewed" and charged 10 rupees from my account without my consent.. Yesterday i got same msg and i lost 10 rupees. so please STOP URGENT THIS SERVICE ... MY MOBILE NO IS [protected]
i asked Airtel to refund my money i donno whether they vil do or not..
Wow!..Thank you all!..I was just about to apply for the FREE ring tones Dana.net!..You have saved me alot of grieve!..XOXOXO!
Same story -- never signed up for anything associated with Dada.net, and my bill this month had a $10.93 charge, buried at the very end, + an "automatic renewal" in the same amount (the renewal date, of course, was earlier than the bill-issue date). I called AT&T to complain, and they graciously took the charges off my account, though it seems not every carrier will agree to do the same.
This is outright theft.
This is a complete scam! I am so pissed to find that this company has fraudulently charged me twice last month for a new subscription I didn't authorize. That total comes to 19.98 for a service I niether knew about nor did I use. When I called verizon they state that they can not refund any portion of the charge so basically I have to eat it and they put a block on my phone for future scams of this sort. When I then contacted the company to request a refund I was too bad the charges have already occured and I will NOT get a refund of any sort. What a flippin scam, something should be done through our phone companies to alert consumers of scams like these and that we have the option to have a block put on our phones to stop this from happening. Basically I think it's a money scam that dada and verizon have both their hands in the pot!
I just got SCAMMED too. I'm blown away that these guys can continue doing this shady business and not get shut down. WHERE THE HECK is our DA... Why has no one taken these pickpockets to court...? I'm sending a note to our Attoney General and see if they can do anything.
This seems to be still going on... ( first comment above was back in 2007)... WHAT THE HECK... THEY SHARKS are still SCAMMING the public...? TELL YOUR CONGRESSMAN, TELL YOUR SENATORS.
I thought I was downloading a " free ringtone" and BOOM... I am subscribed to a $9.99 A MONTH SERVICE. THAT is IMMORAL . Call AT &T immediately and ask the service be CANCELLED and ASK FOR A REFUND. AT & T just did that for me. Thank you AT&T.
Did I mention I'm upset...?
UUMMM...it is pretty abvious...when you go on and listen to music it say s above the button that says get free mp3 IT CLEARLY SAYS
"Try Dada.net & Get 3 Free MP3s!"
ummm...if you payed attention then maybe you would catch this...
look at the atattched file
Same story Aug 2009, got charged $9.99 without authorization and without getting anything for it. I hold Verizon accountable as they allow fraudulent companies to collect through them. They are making money off scammers and that makes them scammers to..
AHHHH! Seriously! I can't stand them, I was offered A FREEEEEEEE ringtone and next thing I know...I lost $9.99 I'm so pissed! I can barely afford my bill as it is! About the lawsuit...I'm in!
I just had a similarly deceptive problem with Dada.net. I, unlike many of you, had only been signed on for about a month. Following your advice above, I learned that the way to put an end to it is to reply to their text and write only STOP. You'll get a text confirming that you're unsubscribed. I think you can also text BLOCK to them as an additional measure.
I called their customer service on [protected] and, in fairly short order, reached a customer service representative. Citing your many complaints above, I made sure that my subscription had been cancelled. She confirmed that they had charged Verizon $9.99 to "set up [my] subscription." I told her that was crap, and firmly told her that I wanted the charge refunded. She said they would refund it "as a courtesy, " and took my info to send me a check within 3 weeks time. I also got her name and a confirmation number.
If I don't receive the check, I'll post again. I hope that this post is helpful to others who have been duped into this fraud. Dada.net is truly reprehensible. Maybe I'll contact my local federal prosecutor.
this has been happenin to me for the last two months. I Live in Kansas City. Rest assured, I will report this to the attorney general and include all the documentation of complaints that I can find. Strange how the providers allow these third party charges through thier networks. I don't recall my cell contract stating that 'I agree to authorize 3rd party's to post charges at will'. The providers are at fault as much as the bogus website operators.
Yes, my Virgin Mobile phone was charged for a service never provided by Dada.net. I went on their website initially to look into free ringtones and once they have your mobile phone number then they can do whatever they want regarding charges.
VM says there is nothing they can do, but they should have been aware by now that this is a total scam company. There needs to be some type of class action lawsuit here.
I was stupid enough to give my number for an supposed 'free ringtone' which I obviously never got but they started charging me $9.99 and my dad $9.99 because he's the authorized user and now I can't seem to cancel the account. I tried calling customer service and they said they would cancel it. But I have my doubts
I will just say that I am disgusted with DADA.NET! $9.99...They charged me when I did not accept the TERMS AND AGREEMENTS. The link I clicked on never took me to their sight. Nor did it give me ANY Terms OR Agreements. I got a text message with a pass code and saying IF I agreed with their services to use the code. If I did not agree with the $9.99 a month charges, then text back "stop" to a number that was previously posted. Well it cancelled the subscription without a subscription being there!
I just got off the phone and they are liars and deceivers. After telling me there was no supervisor available, I spoke with one, then they told the same thing over and over again. I told them that I could understand if I had actually used the services. But, I never agreed or downloaded anything from them. Much less even going through their site. Well, now they are sending a refund REQUEST through the billing department. Bwahahahaha! I gave them my PO box instead of home address. They say that since they are a third party they can not refund the monies to the bill. They have to send a check. Wonder how long the bank will have to hold that $9.99?
OH...and I asked the girl to look on the account (since I had supposedly had a subscription) to see what I used. She told me she did not have access to that. Then 5 minutes later, I told her that surely they can see what kind of information their customers were downloading. " Yes mam"...okay, then look at my account and tell me what kind of information and how long did I have your service...Then they wanted to transfer my information to the billing department for a possible refund. CAUGHT in a lie!
I told them that I was much more pleasant to deal with than my husband...so if I don't get something soon, I will unleash the man power on them...they won't enjoy that conversation at all.
Good luck to all!
April 19, 2010. Luckily I caught the un-authorized $9.99 on my TMobile Bill before it was even paid. This Dada company should be prevented from doing business. Anyone know where they are located so we can complain to the BBB? If I'm to guess they probably are not even in the USA, so there goes that idea.
Ah Hah! I too was scammed into purchasing a $9.99 subscription from dada.net. I didn't realize it until I received my Verizon mobile phone bill. I did find their phone number [protected]) and was able to cancel via an operator from India or somwhere! I have a confirmation number for the cancellation...we shall see if it still appears on my bill next month. Beware of their misleading ads and popups!
I just found out that I've been paying for 2 years of this "Dada.net" service I have not used. I will join a class action suit. Please let me know. I am very angry about this.
Had another 9.99 charge last month (Dec 2010). Fortunately T-Mo agreed to take off the charge in the following month's statement, which they did.
I just got burned through TELUS Mobility Alberta. It is only when I put my telephone on holiday and I was still being charged for data that I noticed. I feel totally betrayed by Telus that they would allow their customer to get burned like this. Why are they doing business and collecting money for such a criminal and fraudulent company.
I think I may change providers. Telus sucks!
Maile Flanagan