We are in the process of re-financing and have a mortgage with America's Servicing Company (This company is part of Decision One Mortgage,Co.) when Gary from the North Carolina Division called. I had said we would not agree to a pre-pay and I was in real estate - before I could finish he proceeded to say "Get your own F***** loan A** H*** and hung up. I called him back to let him know I was taking classes to be in real estate investing. He said he would call back with another figure. We hung up.
America's Servicing is part of Wells Fargo not Decision one. Decision One is owned by HSBC.