Contacted Roxanne owner of Diamond Flower Shop by phone and email her as well as contact Turk funeral home of which the website flower was ordered and both assured me the recipient would and will receive the Palm Tree once it comes in. Roxanne told me she would’ve deliver it herself when the Palm Tree come in. To date Palm Tree has not been received by recipient for Latosia Warren
Desired outcome: Refund so I can reorder from another shop though the service is over the recipient really want and still looking for the plant in remembrance of her daughter.