Did not dispense the cash. Code 68 review: atm withdrawal but no money was dispense. epic centre soneike kuilsriver. otm pick a pay soneike no 1

I've tried to draw my Sassa money with my Sassa card but the ATM did not dispense any money gave code 68. After awhile try again vut still no luck. The tine of tge transaction was at 09:04:35 abd OTM bo. 13176. Try to phone your client service no 0860008600 Had to gold on for 13 minutes. Then went to the Kuilsriver Branch and had to wait an hour. But because it's my Sassa card they cannot help me. Tried again after 4 hours but still have a problem.
They tell me to go to Sassa but was ABSA OTm that caused the problem.
Please could you look into the matter and contact me . I'm a pensioner and is depending on this noney