Company ships without tracking number, in plastic bags with no original bags (bought gucci shoes, box was missing). Found out that there are numerous online complaints and that in most cases items are NOT authentic. Just google dolcefugo fake merchandise or counterfeit. Website claims that they buy from bankrupt stores when in reality it looks that they are being supplied by sophisticated counterfeit producers in Asia and Turkey. Verification seals only affect encryption and customer data handling, NOT the authenticity of merchandise and can be obtained relatively easily and are more of a sales tool.
The complaint has been investigated and resolved to the customer’s satisfaction.