My 2004 Lexus was considered a Charge off . I was given three different amounts to get my car back after a repossession. The last time I spoke with them to pick up the car up I was told by Bridgecrest I had to pay $1441. So I paid it and picked up the car. After I got the car I was told it was charged-off and that my payment date had changed to the 10 th of the month and I would not be charged interest any longer. I was $167 short on my June payment I paid it late they told me I would have to pay $1300. They took the $300. If I paid it the next day because they didn't forgive that amount when they gave it back they said they told me this before I picked it up. I never heard that nor did I ever receive anything in writing. On what the new contract would be since they said the old contract was no longer valid. This all started on the 10th of June 2018 they had the 167. buy 20th of June the whole car payment was made minus that $1300 which I ask for something in writing and was told they don't have to give me anything in writing because they told me over the phone. It's June 25 and they just picked up the car they took my full June car payment and still picked it up. I have had them calling me non stop on my phone my work phone and my references phones. After Bridgecrest/Drivetime said my old contract was voided I was never provide with anything stating the new terms.
Rule of thumb: Never pay any money on a bad debt without having a written terms and conditions agreement in place to back up what a debt collector says. Not a penny. Classic is that they say if you do this we will do that and you miss by a penny or miss by a day and they cancel the "arrangement". There is a difference between and arrangement and a deal. Make a deal, not a verbal arrangement.
It will take them a few days to get it in writing but it has gone that long without payment, so what is a few more days? I am not suggesting hiding the collateral, that is illegal. I am merely saying that if your deal isn't fully documented in writing by them you cannot expect them to stand behind mere words. That comes down to he said, she said, and that ain't right. Capichi?