Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Express Delivery Services DTDC Express Pathetic customer service
DTDC Express

DTDC Express review: Pathetic customer service

S
Author of the review
3:53 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Very rude, unprofessional and lying courier personnel employed by DTDC. My consignment (I19842068) was scheduled to be delivered on 24/11/2023. The courier personnel called stating being public holiday my merchandise would be delivered on 25/11/2023 and he requested for OTP. I refused stating, “I shall provide the OTP only when the merchandise is delivered to me.” The courier personnel hung up on me and updated the status as “customer refused delivery” (I received a message on 25/11/2023). I Immediately raised my concern on e mail (Consignment no - I19842068 with ticket no – [protected]) on 25/11/2023 to which I received a reply from Pooran Kumavat/Customer success team/DTDC express limited on 25/11/2023 stating, “We have received your query, Will cross check the current status of your shipment with concern team will get back to you shortly, kindly bear with us for further updates.” On 29/11/2023 I come to know my merchandise is being returned to sender!

Can there be anything appalling and pathetic than services provided by DTDC

Claimed loss: 20000

Desired outcome: Need my delivery, instead of sending it back to sender

More
Send message
Copy link
Report
0 comments
Add a comment

More DTDC Express reviews & complaints

DTDC Express - non delivery of letter and wrong claiming of delivering the same. 8
DTDC Express - non delivery! 16
DTDC Express - most pathetic services 8
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
DTDC Express - cheating and no response on complaint registering 6
DTDC Express - fraud and cheating! 12
DTDC Express - courier services
DTDC Express - delivery service
DTDC Express - dtdc coriour non delivery
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
DTDC Express - International shipment
DTDC Express - pathetic service! 3
View all DTDC Express reviews and complaints

  1. DTDC Express Contacts

  2. DTDC Express phone numbers
    +1 (866) 383-6606
    +1 (866) 383-6606
    Click up if you have successfully reached DTDC Express by calling +1 (866) 383-6606 phone number 0 0 users reported that they have successfully reached DTDC Express by calling +1 (866) 383-6606 phone number Click down if you have unsuccessfully reached DTDC Express by calling +1 (866) 383-6606 phone number 0 0 users reported that they have UNsuccessfully reached DTDC Express by calling +1 (866) 383-6606 phone number
    United States
    +1 (855) 397-3832
    +1 (855) 397-3832
    Click up if you have successfully reached DTDC Express by calling +1 (855) 397-3832 phone number 0 0 users reported that they have successfully reached DTDC Express by calling +1 (855) 397-3832 phone number Click down if you have unsuccessfully reached DTDC Express by calling +1 (855) 397-3832 phone number 0 0 users reported that they have UNsuccessfully reached DTDC Express by calling +1 (855) 397-3832 phone number
    Canada
    +91 802 536 5032
    +91 802 536 5032
    Click up if you have successfully reached DTDC Express by calling +91 802 536 5032 phone number 1 1 users reported that they have successfully reached DTDC Express by calling +91 802 536 5032 phone number Click down if you have unsuccessfully reached DTDC Express by calling +91 802 536 5032 phone number 0 0 users reported that they have UNsuccessfully reached DTDC Express by calling +91 802 536 5032 phone number
    100%
    Confidence score
    India
    +1 (212) 268-2727
    +1 (212) 268-2727
    Click up if you have successfully reached DTDC Express by calling +1 (212) 268-2727 phone number 0 0 users reported that they have successfully reached DTDC Express by calling +1 (212) 268-2727 phone number Click down if you have unsuccessfully reached DTDC Express by calling +1 (212) 268-2727 phone number 0 0 users reported that they have UNsuccessfully reached DTDC Express by calling +1 (212) 268-2727 phone number
    New York, USA
    +1 (718) 995-2605
    +1 (718) 995-2605
    Click up if you have successfully reached DTDC Express by calling +1 (718) 995-2605 phone number 0 0 users reported that they have successfully reached DTDC Express by calling +1 (718) 995-2605 phone number Click down if you have unsuccessfully reached DTDC Express by calling +1 (718) 995-2605 phone number 0 0 users reported that they have UNsuccessfully reached DTDC Express by calling +1 (718) 995-2605 phone number
    Jamaica, NY, USA
    +1 (732) 549-3664
    +1 (732) 549-3664
    Click up if you have successfully reached DTDC Express by calling +1 (732) 549-3664 phone number 0 0 users reported that they have successfully reached DTDC Express by calling +1 (732) 549-3664 phone number Click down if you have unsuccessfully reached DTDC Express by calling +1 (732) 549-3664 phone number 0 0 users reported that they have UNsuccessfully reached DTDC Express by calling +1 (732) 549-3664 phone number
    Edison, NJ, USA
    +1 (905) 405-1111
    +1 (905) 405-1111
    Click up if you have successfully reached DTDC Express by calling +1 (905) 405-1111 phone number 0 0 users reported that they have successfully reached DTDC Express by calling +1 (905) 405-1111 phone number Click down if you have unsuccessfully reached DTDC Express by calling +1 (905) 405-1111 phone number 0 0 users reported that they have UNsuccessfully reached DTDC Express by calling +1 (905) 405-1111 phone number
    Canada
    +44 203 411 7333
    +44 203 411 7333
    Click up if you have successfully reached DTDC Express by calling +44 203 411 7333 phone number 1 1 users reported that they have successfully reached DTDC Express by calling +44 203 411 7333 phone number Click down if you have unsuccessfully reached DTDC Express by calling +44 203 411 7333 phone number 0 0 users reported that they have UNsuccessfully reached DTDC Express by calling +44 203 411 7333 phone number
    100%
    Confidence score
    United Kingdom
    +61 130 065 8775
    +61 130 065 8775
    Click up if you have successfully reached DTDC Express by calling +61 130 065 8775 phone number 1 1 users reported that they have successfully reached DTDC Express by calling +61 130 065 8775 phone number Click down if you have unsuccessfully reached DTDC Express by calling +61 130 065 8775 phone number 0 0 users reported that they have UNsuccessfully reached DTDC Express by calling +61 130 065 8775 phone number
    100%
    Confidence score
    Australia
    +880 28 817 884
    +880 28 817 884
    Click up if you have successfully reached DTDC Express by calling +880 28 817 884 phone number 1 1 users reported that they have successfully reached DTDC Express by calling +880 28 817 884 phone number Click down if you have unsuccessfully reached DTDC Express by calling +880 28 817 884 phone number 0 0 users reported that they have UNsuccessfully reached DTDC Express by calling +880 28 817 884 phone number
    100%
    Confidence score
    Bangladesh
    +880 29 888 221
    +880 29 888 221
    Click up if you have successfully reached DTDC Express by calling +880 29 888 221 phone number 1 1 users reported that they have successfully reached DTDC Express by calling +880 29 888 221 phone number Click down if you have unsuccessfully reached DTDC Express by calling +880 29 888 221 phone number 0 0 users reported that they have UNsuccessfully reached DTDC Express by calling +880 29 888 221 phone number
    100%
    Confidence score
    Bangladesh
    +86 216 401 8881
    +86 216 401 8881
    Click up if you have successfully reached DTDC Express by calling +86 216 401 8881 phone number 1 1 users reported that they have successfully reached DTDC Express by calling +86 216 401 8881 phone number Click down if you have unsuccessfully reached DTDC Express by calling +86 216 401 8881 phone number 0 0 users reported that they have UNsuccessfully reached DTDC Express by calling +86 216 401 8881 phone number
    100%
    Confidence score
    China
    +86 216 405 8207
    +86 216 405 8207
    Click up if you have successfully reached DTDC Express by calling +86 216 405 8207 phone number 1 1 users reported that they have successfully reached DTDC Express by calling +86 216 405 8207 phone number Click down if you have unsuccessfully reached DTDC Express by calling +86 216 405 8207 phone number 0 0 users reported that they have UNsuccessfully reached DTDC Express by calling +86 216 405 8207 phone number
    100%
    Confidence score
    China
    +852 37 026 376
    +852 37 026 376
    Click up if you have successfully reached DTDC Express by calling +852 37 026 376 phone number 1 1 users reported that they have successfully reached DTDC Express by calling +852 37 026 376 phone number Click down if you have unsuccessfully reached DTDC Express by calling +852 37 026 376 phone number 0 0 users reported that they have UNsuccessfully reached DTDC Express by calling +852 37 026 376 phone number
    100%
    Confidence score
    Hong Kong
    +254 736 666 766
    +254 736 666 766
    Click up if you have successfully reached DTDC Express by calling +254 736 666 766 phone number 1 1 users reported that they have successfully reached DTDC Express by calling +254 736 666 766 phone number Click down if you have unsuccessfully reached DTDC Express by calling +254 736 666 766 phone number 0 0 users reported that they have UNsuccessfully reached DTDC Express by calling +254 736 666 766 phone number
    100%
    Confidence score
    Kenya
    +977 14 497 068
    +977 14 497 068
    Click up if you have successfully reached DTDC Express by calling +977 14 497 068 phone number 1 1 users reported that they have successfully reached DTDC Express by calling +977 14 497 068 phone number Click down if you have unsuccessfully reached DTDC Express by calling +977 14 497 068 phone number 0 0 users reported that they have UNsuccessfully reached DTDC Express by calling +977 14 497 068 phone number
    100%
    Confidence score
    Nepal
    +92 213 890 0800
    +92 213 890 0800
    Click up if you have successfully reached DTDC Express by calling +92 213 890 0800 phone number 1 1 users reported that they have successfully reached DTDC Express by calling +92 213 890 0800 phone number Click down if you have unsuccessfully reached DTDC Express by calling +92 213 890 0800 phone number 0 0 users reported that they have UNsuccessfully reached DTDC Express by calling +92 213 890 0800 phone number
    100%
    Confidence score
    Pakistan
    +65 62 948 098
    +65 62 948 098
    Click up if you have successfully reached DTDC Express by calling +65 62 948 098 phone number 1 1 users reported that they have successfully reached DTDC Express by calling +65 62 948 098 phone number Click down if you have unsuccessfully reached DTDC Express by calling +65 62 948 098 phone number 0 0 users reported that they have UNsuccessfully reached DTDC Express by calling +65 62 948 098 phone number
    100%
    Confidence score
    Singapore
    +94 115 308 444
    +94 115 308 444
    Click up if you have successfully reached DTDC Express by calling +94 115 308 444 phone number 1 1 users reported that they have successfully reached DTDC Express by calling +94 115 308 444 phone number Click down if you have unsuccessfully reached DTDC Express by calling +94 115 308 444 phone number 0 0 users reported that they have UNsuccessfully reached DTDC Express by calling +94 115 308 444 phone number
    100%
    Confidence score
    Sri Lanka
    +971 42 629 408
    +971 42 629 408
    Click up if you have successfully reached DTDC Express by calling +971 42 629 408 phone number 1 1 users reported that they have successfully reached DTDC Express by calling +971 42 629 408 phone number Click down if you have unsuccessfully reached DTDC Express by calling +971 42 629 408 phone number 0 0 users reported that they have UNsuccessfully reached DTDC Express by calling +971 42 629 408 phone number
    100%
    Confidence score
    UAE
    +971 529 068 651
    +971 529 068 651
    Click up if you have successfully reached DTDC Express by calling +971 529 068 651 phone number 1 1 users reported that they have successfully reached DTDC Express by calling +971 529 068 651 phone number Click down if you have unsuccessfully reached DTDC Express by calling +971 529 068 651 phone number 0 0 users reported that they have UNsuccessfully reached DTDC Express by calling +971 529 068 651 phone number
    100%
    Confidence score
    UAE
    +971 567 672 703
    +971 567 672 703
    Click up if you have successfully reached DTDC Express by calling +971 567 672 703 phone number 1 1 users reported that they have successfully reached DTDC Express by calling +971 567 672 703 phone number Click down if you have unsuccessfully reached DTDC Express by calling +971 567 672 703 phone number 0 0 users reported that they have UNsuccessfully reached DTDC Express by calling +971 567 672 703 phone number
    100%
    Confidence score
    UAE
    More phone numbers
  3. DTDC Express emails
  4. DTDC Express address
    DTDC House, № 3, Victoria Road, Bangalore, 560047, India
  5. DTDC Express social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
DTDC Express Category
DTDC Express is ranked 1 among 6 companies in the Express Delivery Services category
#01 DTDC Express DTDC Express #02 ECMS Express ECMS Express #03 Bolt Express, LLC Bolt Express, LLC #04 Worldlink Express, Inc Worldlink Express, Inc #05 Karyn's Express Delivery Service Karyn's Express Delivery Service
DTDC Express Alternatives
Bolt Express, LLC 1 review Worldlink Express, Inc 1 review ECMS Express 15 reviews WikiWiki Express Delivery 1 review Karyn's Express Delivery Service 10 reviews