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CB Unauthorized Charges Review of emailfinder.com
emailfinder.com

emailfinder.com review: Bills credit card with notification 1

S
Author of the review
2:09 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Last year I ordered this service for a ONE TIME ONLY search and now they have billed my credit card WITHOUT notifying me that they were renewing my membership with them.

$35.40 for NOTHING.

This is UNACCEPTABLE!

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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M
M
Michelle S of NE
Omaha, US
2 comments
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Jan 04, 2010 10:07 am EST

Sharon - thank you for sharing your experience. I do know that Emailfinder sends a notice of renewal a month in advance. Perhaps the email address you registered with you no longer use and that is why you didn't receive notice?

I have attempted to look up your transaction in our system but with just you name I was unable to locate the charge.

Please contact Support@emailfinder.com and let them know the date of the charge and share that you do not wish to renew and you will be given a full refund.

Best
Michelle S
Director Member Service - EmailFinder.com

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