Ember Realty Group review: Property management

Hired them to manage a rental house, that I have rented on my own for the previous 7 yrs with no problems, because I just don't have the time to do it anymore. They found a tenat, the first of the charges started out with a cleaning bill, which my previous tenant brought in cleaners and a rug cleaner after she moved out. They they had thrown out all my spare pieces of laminate flooring that was for repairs. The first week the tenant moved in they told me there was coach roaches which there wasn't previously. They even did a pre-walk through, I had been in there many times after the tenant moved out to work in there, they clearly came in with the stuff the tenant was buying of Kijiji as he was moving from another country, this I know as I went buy to meet him. I was charged to have a exterminator come in. The tenant turned of the furnace switch in the ceiling, I had someone that I know come check on why the furnace wasn't working so I had to pay him, Ember didn't charge the tenant. Then 7 months in during the lease I never go rent. I emailed multiple times no response. Kept bugging them, they got back to me saying the tenant left on their lease. I asked why they neber notified me as I wasn't going to have rent coming in, told them how I thought their service was horible. I assume they didn't like it, they gave me the damage deposit and terminated the contract with me. I got the keys back, went by the rental, the house was infested with coach roaches, clearly wasnt taken care of. Have been treating the house for 4 weeks now, starting to get better, damage all over the walls, ruined flooring feom have windows open clearly when it was raining. Can't even rent it out for months or go in to repair now while it is being treated. This has cost me thousands and thousands of dollars! Worst experience I have ever had with any company I have ever dralt with