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Embrace Beauty

Embrace Beauty review: product I didn't order 17

L
Author of the review
6:22 am EST
Verified customer This complaint was posted by a verified customer. Learn more
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Received my trial skin care only had to pay postage.
Now I have received more skin care product which I did not order now $81.56
USD later. Not happy.
I require a full refund of $81.56 USD .
I have mailed back my package which I do not want.
Please refund my money, I really can't afford the $81.56 USD
Waiting to hear your reply
Regards
Lola McWilliams
4 Keogh Street
Rosebud 3939
Victoria
Australia

17 comments
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R
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Rosanna Del Cuore
US
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Dec 05, 2017 3:12 pm EST

Sender ASENDIA - Fulfillment House. 004008
PRODUCTS I DID NOT ORDER
I have ordered trial products of which I had to pay postage only. I have discovered that they have now charged me for 2 products which I didn't order. Both products amounted to NZD 148.53 each. It is a lot of money which I cannot afford. I want an immediate refund
Rosanna Del Cuore
6 Haymakers Crescent
Rolleston 7614
New Zealand

J
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Jeremi Jody Scott
US
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Dec 13, 2017 8:22 pm EST

Same problem
Rip off kings
Can anyone help stop embrace beauty orders?
I have unopened packs I do not want

C
C
caseymorgan
US
Send a message
Mar 25, 2018 7:36 pm EDT

PLEASE CANCEL ALL ORDERS FOR CASEY MORGAN
email : cmorgan@bigpond.net.au
Order ID C807156578

E
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erikajayne
US
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Mar 27, 2018 3:20 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Please cancel all orders for ericahartnell@gmail.com, and I am sending the one that arrived yesterday with the $146.00 NZ $ taken from my account on the 15th of March without consent back to PO box 4008 .
ID 8BF8AFC5F5. PLEASE REFUND THE LAST LOT OF MONEY YOU TOOK FROM MY ACCOUNT!

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Hanna Gillespie
US
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May 02, 2018 3:52 pm EDT

Have had the same problem having received a sample of Derma Viva anti wrinkle cream for which I had to pay postage only .
They have since taken large sums of money from my account the first of these was on 22nd March 2018 for €84.88 and the second sum of money taken on 22nd April for €89.82.
One packet has now arrived to my home and I have returned it to
Fulfilment House
P.O. Box 4008
I have reported this to my bank and have got a proof of posting for the return package
I am requesting this money to be refunded to my bank account as I did not order these from Ascendia sin, 004008P
The total amount taken fraudently is. € 174.70

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Helen Cosgrove
US
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May 15, 2018 3:32 am EDT

Same thing happened to me. I am going to return it to Fulfilment House but does anyone have a full address please?

Thank you

J
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Jonesy P
AU
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Jun 04, 2018 6:24 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have had the same issues with Body Slim Down Garcinia.
I have emailed and returned 2 lots of products in April and still received one in may and charged for it.
Then just saw another charge dated 3.6.18. omg, these people are just ruthless. Pam Jones. Victoria Australia

D
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Debbiewilton
NZ
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Jul 31, 2018 6:49 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have been deducted $200 from my account for diet capsules that I dont have or not ordered can you please refund back to me

D
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denisemcf
US
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Aug 05, 2018 10:22 pm EDT

Fulfillment House. 004008 - Same scam with sample cosmetics - three unauthorised payments of $133 - $137 taken out now totalling $409 ! Have cancelled credit card number. Bank tells me that payments may still come out and only safe way is to cancel the account (as distinct from just cancelling the card) and then go through process of opening a new account! I have cancelled the card and lodged a dispute with Visa but I now see that another unauthorised payment came out on the day I cancelled the card lodged the dispute! I can't tell whether it was before or after I cancelled but I called in the morning Aust time, ie ahead of most places in the world. Apparently Visa may honour payments to merchants by debiting a new card number on same account!
Denise

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Aussi ripped off
AU
Send a message
Aug 08, 2018 5:21 pm EDT

Fullfillment house PO Box 4008
I sent an email to the mailing company saying they should not accept goods without a legitimate return address and I got this reply
Return the parcel to the return Asendia Address after doing the following things:
• Put a note inside stating why you are returning the parcel.
• Mark the outside of the Parcel ‘RETURNS DEPARTMENT’.
• Then I would suggest you contact your bank or credit card company and tell them that any further charges from the company should be considered fraudulent.

Kind Regards,

Asendia USA
701C Ashland Avenue
Folcroft, PA 19032

J
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Johanna Walbaum
US
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Aug 23, 2018 3:33 pm EDT

What is the right address to send the items back and have I to pay the postage?
Thanks Johanna

N
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NaNaBL
US
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Aug 30, 2018 5:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi, I have received skin care product that I didn't order. I returned them to you and I am seeking credit for the money you've taken from my account. I did not want your products and I do not want any more of your products.
Bernadette Lacey
Bullock Park,
Carlow,
Ireland.

K
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KP Tnmc Prez
US
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Sep 17, 2018 1:43 pm EDT

After receiving a FREE trial pack from EMBRACE BEAUTY ( Asendia), I was directed to this website to read all the complaints and reports of a rip-off scam.
I have accepted my FREE sample, but DO NOT wish to receive anymore product from this company.
I will consider any future incursions on my bank acvounts by this company as a FRAUD crime
and will act accordingly.

Linda Pepperell
New Zealand
Order ID: 73EAD0140F

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zimmermanshangalan
NZ
Send a message
Nov 06, 2018 8:46 pm EST

Hi everyone
same thing happened to me. So I cancelled my cards.

If they come looking - I'm gonna punch them in the tits.

F
F
Freddie5678
AU
Send a message
Dec 28, 2018 8:46 am EST

Scam scam scam. Ordered the cream with free trial only pay for postage, then called to cancel any future orders only to be told I have to pay $136AU AND did I not read the fine print? Called the bank and checked if any payments had come out and thankfully none. Cancelled card (soooo annoying).
TIP .. if you cannot pay by Paypal don’t buy anything as you will always be covered. These people are Nigerian scam artists. Don’t bother sending cream back! I kept mine. Only God knows wtf is in that jar.

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MurrayNZ
NZ
Send a message
Mar 13, 2019 6:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I ordered a trial of Pure Keto Premium for AU$4.95, got that bottle and Pure Cleanse Premium for another AU$4.95, and caught it that they planned to charge me another AU$275, two days after the TRIAL pack arrived. They warned me to call them, NOT MY BANK. Card Cancelled! Serious Scammers! They just change up the product, but retain the SCAM programme,

Murray
New Zealand.

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helene hart
Gatineau, Quebec, CA
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Apr 21, 2021 9:59 pm EDT

i received a package from your company that i didn't order or even heard of, as of tomoro april 22 2021 i am returning your product and i had better not see a debit on my acct i dont even know who you are and what your selling so please do not debit my acct or i will have to take appropriate and immediate action with your company. i am certain that you will not do that and wait for your product to be returned to u.

Regards

helene_coops@hotmail.com
helene hart