I purchased an England Furniture Sofa on Dec 19th. Already the fabric on the cushions is splitting in several places. Obviously the fabric is really poor (although it seems ok in the store). Now we are stuck in a cycle of replacing cushions over and over again. The attached back cushions are also starting to have issues. I wish I would have done some research before I bought this POS. I relied on it being part of Lazyboy. England Furniture does not list contact information (phone) on their website, I did some research and got a phone number [protected] and have left messages with Bill Woods (I believe that this is a dummy voice mailbox that no one ever listens to - at least no one calls back). It appears that there is a history of this company selling poor quality products, hopefully posting this will help someone else making the same mistake I made.
The complaint has been investigated and resolved to the customer’s satisfaction.