Menu
For Business Write a review File a complaint
Enigma Software Group Customer Service Phone, Email, Contacts

Enigma Software Group
Customer Service: Phone, Email, Contacts

www.enigmasoftware.com

Learn how the rating is calculated

1.8 64 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint
  1. Enigma Software Group Contacts

  2. Enigma Software Group phone numbers
    +1 (888) 360-0646
    +1 (888) 360-0646
    Click up if you have successfully reached Enigma Software Group by calling +1 (888) 360-0646 phone number 0 0 users reported that they have successfully reached Enigma Software Group by calling +1 (888) 360-0646 phone number Click down if you have unsuccessfully reached Enigma Software Group by calling +1 (888) 360-0646 phone number 0 0 users reported that they have UNsuccessfully reached Enigma Software Group by calling +1 (888) 360-0646 phone number
  3. Enigma Software Group emails
  4. Enigma Software Group address
    2803 Gulf to Bay Blvd Ste 446, Clearwater, Florida, 33759-4014, United States
  5. Enigma Software Group social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 18, 2024

How to contact Enigma Software Group customer service?

What is Enigma Software Group's phone number?

Enigma Software Group's phone number is +1 (888) 360-0646 (Support)

What is Enigma Software Group's Email address?

Enigma Software Group's Email address is (Support)

What are the social media links for Enigma Software Group?
What is the address of Enigma Software Group?

The address of Enigma Software Group's is 2803 Gulf to Bay Blvd Ste 446, Clearwater, FL 33759-4014, USA.

What is Enigma Software Group's website?

Enigma Software Group's website is www.enigmasoftware.com

Additional information

Bulgaria
12 Patriarh Evtimij Ulitsa, Plovdiv, 4000, Republic of Bulgaria
Lithuania
K. Donelaicio g. 62-304, Kaunas, LT-44248, Lithuania
 
Frequently asked questions (FAQ) about Enigma Software Group customer service
Expand Collapse all
What does Enigma Software Group do?

Enigma Software Group is a developer of PC security software. It provides anti-malware solutions with technical support. The offices are located in the United States, Lithuania, and Bulgaria.

How to contact Enigma Software Group?

You can contact Enigma Software Group at +1 888 360 0646 and info@enigmasoftware.com

Where is Enigma Software Group located?

Enigma Software Group is based at 2803 Gulf to Bay Blvd Ste 446, Clearwater, Florida, United States - 33759-4014

What is Enigma Software Group SpyHunter?

SpyHunter is an anti-spyware computer program designed to remove malware including trojan horses, computer worms, rootkits, and other malicious software.

Is there a free trial for SpyHunter?

You can use some limited functions of SpyHunter for 48 hours.

How much does SpyHunter cost?

The price depends on the version and the device you use. It usually starts at around $39.99 for a year

What can I do about Enigma Software / SpyHunter unauthorized charges?

If you have billing issues or questions, you have to contact the payment processor vendor.

Most payments are processed via MyCommerce or Paypal. Order numbers which consist of numbers only are processed by MyCommerce, orders starting with "ENS" and "JN" are processed by PayPal.

When contacting the vendors, make sure to provide your order number.

You can contact MyCommerce at +1-800-406-4966 (toll-free) and +1-952-646-5022 (24x7x356) or email them at ordersupport@mycommerce.com

As for PayPal, you should contact them through their website.

 

Why can't I activate SpyHunter?

You should make sure you are entering the correct username and password. You should also double-check that you have received the “order confirmation” with the activation details. Lastly, check if there is any other software that may be preventing or blocking SpyHunter.

What if I did not receive a SpyHunter order confirmation?

If you did not receive your "order confirmation" email, you should contact the support department by email at support@enigmasoftware.com or by phone at +1-888-360-0646 (US) or +1-727-386-7260 (International) and choose option 2.

How do I uninstall SpyHunter?

Depending on the SpyHunter version and device you installed, Enigma provides different instructions for each software removal. You can find the instructions specific to your software on their website

 

How to renew my subscription?

When you purchase SpyHunter, your subscription is set to renew automatically. If this does not happen, you can renew your subscription by clicking the "Renew" button at the top-right of the main SpyHunter window. Another way is to renew your SpyHunter in the “My Products” link under the “My Account” section on the website.

 

How can I cancel my subscription? How can I cancel my auto-renewal?

According to Enigma, you should cancel your SpyHunter subscription or auto-renewal through their vendors, MyCommerce or PayPal. You can contact MyCommerce at +1-800-406-4966 (toll-free) and +1-952-646-5022 (24x7x356) or email them at ordersupport@mycommerce.com. As for PayPal, you should contact them through their website.

Can I get a refund for SpyHunter for Mac?

SpyHunter offers a 30-day money-back guarantee. Contact SpyHunter in time to request a refund. You have to contact the payment partners letting them know you would like to request a refund. You can contact MyCommerce at +1-800-406-4966 (toll-free) and +1-952-646-5022 (24x7x356) or email them at ordersupport@mycommerce.com. As for PayPal, you should contact them through their website.

Is Enigma Software Group legit?

Enigma Software Group scores range from low to high across various platforms online. Customers who are not satisfied with the products and services mostly encounter issues with the unauthorized charges by the company. Consider this if you choose to use their service.

Is ComplaintsBoard.com associated with Enigma Software Group?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Enigma Software Group Customer Service. Initial Enigma Software Group complaints should be directed to their team directly. You can find contact details for Enigma Software Group above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.