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Dated: 28 June 2022
Time: 07:42PM
Ticket: O105
Staff Behaviour is unprofessional. Staff name Ruth was dealing with me. I was looking for changing the sim to my name from my Aunt's name for half hour. She did not listen properly and after some time she told me to get a token and wait for another 1 hour. My aunt had to go back to dubai so i waited long and left without changing the sim to my name.
My contact number is [protected]
Desired outcome: Providing accurate information on time. (if ticket was required then why she did not inform me before)