Eurocar charged me A$295 for a scratch on the car that i did not make. there was no one to clear the car when I dropped it off and they charged my credit card. when i claimed that i did not make the scratch they pass you around in circles in the hope you give up. So hard for this company to be fair. you rely on them believing you which they generally fail to do.
Apparently you also get taxed heavily for the small scratch as it's an airport hire they gross up the cost of hire. what a rip off.
suggest you hire with budget. they are far more relaxed.
The complaint has been investigated and resolved to the customer’s satisfaction.