This company quoted me an unbeatable price for shipping my goods from my supplier to Australia.
They quoted by Fedex, and offered Paypal payment.
I agreed to let them pick up my goods. Once they had possession of my goods - they claimed Fedex was no longer an option, they said I cannot pay by paypal only by Western Union (Unless I wanted to pay them an extra almost $100). They also claimed my goods were almost 30% larger than the measurements taken by our supplier (We have dealt with that supplier for years and know their measurements are always accurate).
When we requested photographs of the measurements - they replied with "we are too busy".
As we had agreed upon Fedex only, and Paypal only they had broken the contract and we requested as such that they return our goods immediately. They said they would not release our goods unless we pay them several hundred dollars in miscellaneous fees via Western Union, and even then it would taken them a few weeks - so they "strongly suggested" we just Western Union them the $1800 quote they sent through for shipping our product to us in Australia!
They have continued so far to hold our good for a few weeks - they wont return them and they will not allow anyone to pick them up on our behalf! In order to pick them up they are telling us we have to pay them "warehouse" fees - which is quite ridiculous given that they took our merchandise under false pretenses and have been holding it in their warehouse against our will the entire time!
Ever Triumph Logisitics is a complete FRAUD and SCAM and I would recommend you do not deal with them unless you want to lose your goods and your money! We will not send them money - as after all these lies and scams so far I would not believe they will give back the money or the goods! When I have asked for photos of our goods - they are "too busy" to take photographs! They will not let our representative near our stock without us paying money and they aid the only way to know if our stock is there is to fly to China and come and take a look!
I am very disappointed that this SCAM is listed as a legitimate business on Alibaba! They have so far stolen over US$5000 worth of merchandise and demanding further money before we are able to look at or collect the goods that they cannot even prove they till have possession of!
These people are liars, and criminals and we hope to warn anyone about them so that they do not have to experience this great loss from such criminals pretending to be a legitimate business
The complaint has been investigated and resolved to the customer’s satisfaction.
Thank you so much for your comment! I have just started negotiating with them. Thank you!
Thank you for your warning! May God bless you! Thus helps me a lot