EverSoCute.com review: False advertisement of product

On Dec. 8 I ordered bra's from eversocute.com. The ad said true to size and 30-day money back guarantee. When the product arrived, it was not anywhere close to true to size. I contacted customer service right away and asked for the proper paperwork to return the product, they refuse to do so, I paid 43.00 dollars for the product, and they want to refund me 4.00 dollars. I would like a refund. I will gladly ship their product back to them.