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One of the owners, HEIDI, is NASTY (and that is the understatement of the century, depending on what day you catch her on)! If you did not buy your dog from her do NOT expect special treatment for your loved one. She has said (and by said, I mean SCREAMED AT) to customers that she does not need their business. Fine. Then my business she shall not have. In this economy, beggars can't be choosers! Vicky is a fabulous groomer and if she moves to another store I will gladly bring my dog to her, but NEVER AGAIN will I return to a place where I am going to witness such complete and total lack of respect. If you don't want to be abused, don't go to Exotic Paws. Unless you're a gambler... care to bet what kind of mood she'll be in?
The complaint has been investigated and resolved to the customer’s satisfaction.
I AM SORRY I EVER LEFT! and i have to just say the new groomer TRACIE is AMAZING! SO SWEET SO LOVING, and she fits in like shes been there forever, exotic paws is the place to bring your baby!
do you really think anyone believes that heidi doesn't come to there every day to empty the cash register? come on chrissy you know that she does and that is why the shop is closed so much. you make excuses but the truth is the shop is closed because no one shows up and they don't show up because they don't get paid. and they don't get paid because your mother uses the grooming shop like her personal ATM. why don't you take credit cards for grooming? because if you did she wouldn't be able to take the money thats why and anyone who's ever been there or worked there has seen her do it.
I agree about Heidi. I now go to Talk to the Paw in Merrick. They are super nice and very kind to the dogs. I use them for babysitting my 2 dogs as well and they love it there and I get updates as well! I have a Miniature Schnauzer and they do a great job when they groom her.
im very upset that someone would rob exotic paws who would stoop so low as to do such a thing ... what low life who is threatened by them they must odviously feel very insecure I hope they are caught... I cant wait to get my dog groomed by them again... but i can say that i will never take my dog to that other place initails SBNS
talk about being nasty and rude... Heidi is a great person ... dont worry you will be back better then ever and I have refered many people in my community .. and they are all coming to you
Looks like Dexters mommy and her buisness are going down the drain...to bad
what comes around goes around!
Hi Chrissy, I was wondering why the phone number to Exotic Paws was not working, and also why the Exotic Shih Tzu website is down? Thanks ! ~ Mara