Ez Book Recycle Inc. reviews and complaints
Thieves
In early May 2010, I sent Ez Book Recycle Inc. an order of five books with a total order quote of $32.08. However, when they received and processed the books I was paid only $18.26. The $13.82 difference between the quoted price and what I received was the quoted price for one of the books that I shipped. I notified them immediately and received a response...
Read full review of Ez Book Recycle Inc.Failure to pay for a buyback order
In early May 2010, I sent Ez Book Recycle Inc. an order of five books with a total order quote of $32.08. However, when they received and processed the books I was paid only $18.26.
The $13.82 difference between the quoted price and what I received was the quoted price for one of the books that I shipped. I notified them immediately and received a response from Rebeccah Grant, one of there customer service reps, on May 10 stating that her manager would be notified and that I could expect a response from them soon.
It's nearly a month later and I still have not received a response from them in spite of the numerous followup emails I have sent to remind them. Ez Book Recycle Inc. still hasn't paid me for the book and still hasn't returned my book to me. Ez Book Recycle Inc. are nothing more than thieves. I DO NOT recommend that anyone send books to this company. There are far better book buyback/trade-in companies out there to use.
The complaint has been investigated and resolved to the customer’s satisfaction.
Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!