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I ordered 3 ink jet cartridges and when I received them two were leaking into the shipping package. I returned the two cartridges per the instructions on the EZinkjets.com web site. Two months later I've not heard a word from them. And guess what - their e-mail address isn't valid and the phone has been disconnected. This is the first online scam I've been taken in by - 'companies' like this are what make people weary of online shopping.
If this is the EZInkjets located in Chatsworth, CA, I never had a problem with them. Of course, I go to their facility (3 miles from my house) and buy ink personally (I don't shop online). Never had a problem with the products - we will continue to buy them so long as we are able to physically go to their warehouse to buy them.
They took my money and never sent the product. Will not return phone calls or e-mail. They are just a big scam.
First of all I canceled my order before it shipped but received and was charge a month later for the wrong cartridges. I tried calling to complain about the mistake but had no success. Now I have a couple sets of ink cartridges I can't use. What a rip off! I want be doing business with them anyone and I suggest you do the same.
I ordered two inkjets from this company in October and I have never received them. I have called the company more than once and cannot get through -- their voicemail is ALWAYS full. DO NOT ORDER PRODUCTS FROM THIS COMPANY -- OBVIOUSLY, I AM NOT THE ONLY ONE THAT HAS ORDERED SOMETHING AND NOT BEEN ABLE TO GET IN TOUCH WITH THEM.